PwC Guidewire Director in Atlanta, Georgia

PwC/LOS Overview

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PwC Advisory helps our clients with their most challenging imperatives from strategy through execution. We combine the breadth of knowledge of over 48,000 global professionals with deep industry knowledge to deliver custom solutions for our clients. We work with the world's largest and most complex companies and understand the unique business issues and opportunities our clients face.

Job Description

PricewaterhouseCoopers' Managed Services solutions are a strong option for organizations seeking to manage their operational costs better and achieve performance goals that will help sustain long-term growth.

We can offer an end-to-end solution that includes defining business processes and requirements, application development, functional support, cybersecurity orchestration and ongoing operations and service desk support. With our optional hosting services, we also provide integrated databases, operating systems, hardware and network management solutions. Our solutions can help achieve a faster return on investment, lower operating costs, reduce risk, address talent shortages and improve a client's business focus.

PricewaterhouseCoopers' Managed Services solutions are flexible and customized to address a company's specific objectives. They are also designed for fast, accurate and successful implementation.

Our industry specific technology consultants help clients solve business challenges leveraging the latest industry applications.

This high performing team combines deep industry and technical expertise with the ability to manage large scale, complex, multi-year programs from strategy through execution to drive value for our clients.

Position/Program Requirements

Basic Qualifications:

Demonstrates extensive knowledge of the core Guidewire application platform (ClaimCenter, PolicyCenter, BillingCenter).

Minimum Year(s) of Experience: 10

Minimum Degree Required: Bachelor's degree

Certification(s) Preferred: Guidewire and Scrum Master Certification

Knowledge Preferred:

Demonstrates thought leader-level knowledge with, and/or a proven record of success, directing efforts in the following areas:

  • Developing, assessing, and implementing of Application Maintenance and Support solutions for Insurance Industry clients using the Guidewire application suit;

  • Supporting Guidewire applications (Agent & PolicyHolder Portal, DataHub, InfoCenter, Predictive Analytics);

  • Understanding of IT Strategy and Transformation pertaining to IT Service Management (ITSM) and ITIL v3 industry practices including IT infrastructure, architecture and operations; development and improvement of ITSM processes and functions; and ITSM-related tools and technology;

  • Leading and collaborating directly with senior management on client-facing business development, engagement delivery, operations development and thought leadership;

  • Building solid relationships with clients, developing an awareness of Firm services, communicating with the client in an organized and knowledgeable manner, delivering clear requests for information, and demonstrating flexibility in prioritizing and completing tasks;

  • Generating a vision, establishing direction, and motivating team members, understanding personal and team roles, contributing to a positive working environment by building solid relationships with team members, providing guidance, clarification and feedback to less experienced staff; and,

Teaming and project leadership and/or management of multiple large and

complex engagements, involving personnel both on and off-shore, external vendors, and client teams all while creating a positive environment by developing new opportunities, successfully delivering engagements, monitoring organizational health and driving thought leadership.

Skills Preferred:

Demonstrates thought leader-level abilities with, and/or a proven record of success directing efforts in the following areas:

  • Developing strategy; as well as writing, communicating, facilitating, and presenting cogently to all levels of industry audiences, clients and internal staff and management;

  • Performing extensive sales and business development activities, creating, building and maintaining client relationships at all levels as well as bringing relevant insight and intellectual capital into each engagement;

  • Running a business comprised of sustainability subject matter specialists, generating and maintaining a service portfolio of $2 to 25M annually;

  • Maintaining relationships with key executives and a network of professional organizations or affiliations, as well as developing and maintaining of client relationships, and the managing of multiple and simultaneous complex work streams or engagements; and,

  • Supervising teams to create an atmosphere of trust, seeking diverse views, participating in various staff recruitment and retention activities, and coaching staff with meaningful written and verbal feedback.