PwC Salesforce Manager in Dallas, Texas
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We help resolve complex issues for our clients and identify opportunities. Learn more about us at www.pwc.com/us.
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PwC Advisory helps our clients with their most challenging imperatives from strategy through execution. We combine the breadth of knowledge of over 48,000 global professionals with deep industry knowledge to deliver custom solutions for our clients. We work with the world's largest and most complex companies and understand the unique business issues and opportunities our clients face.
Our clients are focused on improving business performance, responding quickly and effectively to crisis situations, and extracting value from transactions. Our growing Consumer Markets industry team provides strategy, management, technology and risk consulting services to help a diverse set of clients around the world anticipate and address their most complex business challenges. This industry vertical team includesâ€‹ Consumer Products, Retail, Travel andTransportation clients.â€‹
Our Salesforce consultants help clients solve business and technology challenges related to improving customer and employee experience. This high performing team leverages the Salesforce technology and platform to help clients transform their sales, service and marketing capabilities. Typical engagements are a combination of sales transformation, service transformation, marketing transformation, analytics, force platform based innovation and development, change management and training.
Minimum Year(s) of Experience: 5
Minimum Degree Required: Bachelor's degree
Degree Preferred: Master's degree in Computer Science, Information Systems or related areas
Demonstrates extensive knowledge and/or a proven record of success in the following areas:
Product positioning leveraging feature to benefit analysis;
Sales process and methodologies;
Strategic and technical thinking with the ability to consultatively engage with customers to quickly make complex decisions and lead customer facing discussions;
Technical proficiency with Network Protocols and Services (DNS, HTTP, HTTPS); -Web-based On-Demand software solutions and familiarity with multi-tier, high availability application server environments and data architecture/schema.
Deep understanding of Service Oriented Architecture;
Supervision of teams to create an atmosphere of trust and seeking diverse views to encourage improvement and innovation; answering questions and providing direction to less-experienced staff; coaching staff including providing timely meaningful written and verbal.
Development skills including:
Server Side Scripting techniques and applications;
RDBMS and PL/SQL;
SOAP and REST APIs;
Object oriented programming and design with .NET, Java, and/or PHP.
Demonstrates extensive abilities and/or a proven record of success to learn and perform within the following areas:
Lead consultative engagements with clients on the technical and business challenges related to their e-communication initiatives;
Present high-level overviews of the Salesforce Marketing Cloud architecture and integration capabilities;
Create, manage and present an actionable BRD/FSD (Blueprint) that aligns a client's business needs to that of the Salesforce Marketing Cloud solutions;
Manage multiple client engagements and work with associated team members;
Identify project issues / risks and present alternatives to alleviate or resolve;
Create BRD and FSD documentation; eMail Marketing; Internet Marketing tools and strategies; and,
Produce deliverables within a diverse, fast paced environment, collaborate effectively across global teams and juggle multiple projects and initiatives simultaneously.
All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law.