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PwC Director - Managed Services in Atlanta, Georgia

A career in our Service Management practice, within Cloud Computing and Networking services, will provide you with the opportunity to focus on the joint business relationship between PwC and Google, HP, Microsoft, Oracle, SAP, and other cloud based platforms to bring new and innovative services to some of the largest companies. We help our clients adopt the cloud to transform Information Technology, scale and streamline operations and create new cloud based businesses through our strong alliances. You’ll be at the forefront of helping organisations around the globe adopt innovative technology solutions that optimise business processes or enable scalable technology.

Our team helps organisations transform their Information Technology operations into additional sources of revenue by improving Information Technology service delivery, cost efficiency, and customer satisfaction. As part of the team, you’ll help our clients design and implement process strategies to address gaps in their cloud service delivery and service management proficiency.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Director, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Arrange appropriate assignments and experiences to support others' learning and development.

  • Seek out different ways to use current and relevant technological advances.

  • Analyse marketplace trends - economical, social, cultural, technological - to identify opportunities and create value propositions.

  • Deploy methods to keep up with, and stay ahead of, new developments and ideas.

  • Offer a global perspective in stakeholder discussions and when shaping solutions/recommendations.

  • Drive and take ownership for developing networks that help deliver what is best for stakeholders.

  • Proactively manage stakeholders to create positive outcomes for all parties.

  • Uphold the firm's code of ethics and business conduct.

Preferred skills

  • Demonstrates thought leader-level abilities with, and/or a proven record of success directing efforts in leading and collaborating directly with senior management on client-facing business development, engagement delivery, operations development, and Leading complex engagements involving personnel both on and off-shore, external vendors, and client teams, all while creating a positive environment by developing new opportunities, successfully delivering engagements, monitoring organizational health, and driving thought leadership including the following areas:

  • Leading large-scale initiatives emphasizing the strategy, design and development of Platform-as-a- Service, Infrastructure-as-a-Service, Software-as-a-Service cloud platforms that extend to private and public cloud deployment models;

  • Understanding of public cloud technologies including compute, storage and networking. AWS or Microsoft Azure certifications a plus.

  • Understanding of IT Strategy and Transformation pertaining to IT Service Management (ITSM) and ITIL v3 industry practices including IT infrastructure, architecture and operations; development and improvement of ITSM processes and functions; and ITSM-related tools and technology.

  • Applying DevOps strategies, designs, implementations, and tools capabilities/functionalities;

  • Leading client-facing business development at a C-suite level, engagement delivery, practice development.

  • Understanding Agile SCRUM based project methodology.

  • Analyzing the technology services at PwC as part of the creation of a solution package on public cloud offerings;

  • Tying the CMS business strategy (revenues) to the solution packages and pricing;

  • Maturing the solution into a full product with predictable pricing and a proposed delivery model; and,

  • Displaying 10 year(s) of working experience in one or multiple IT areas including but not limited to: IT Infrastructure, Hybrid Cloud environments, public cloud infrastructure, engineering and/or software architecture design and DevOps.

Minimum years experience required

  • 10 year(s)

Additional application instructions

  • Minimum Degree Required : Bachelor Degree

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law.

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