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PwC Managed Cloud Services: Data Modernization Director in Atlanta, Georgia

Specialty/Competency: Managed Services

Industry/Sector: Not Applicable

Time Type: Full time

Travel Requirements: Up to 20%

PwC’s Cloud Computing and Networking practice helps our clients transform their business through innovative technology solutions and effective IT Service Management. Part of that journey includes helping our clients enable innovation, reinventing their customer experience, and exploring new markets.

You will be immersed in a variety of different projects, groups, and locations while getting inspired through your community to grow as an individual as well as a team. Our diverse client service teams encourages out-of-the-box thinking, problem solving, great team mentality and a curiosity for understanding the latest in technology.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Director, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Support team to disrupt, improve and evolve ways of working when necessary.

  • Arrange and sponsor appropriate assignments and experiences to help people realise their potential and support their long-term aspirations.

  • Identify gaps in the market and spot opportunities to create value propositions.

  • Look for opportunities to scale efficiencies and new ways of working across multiple projects and environments.

  • Create an environment where people and technology thrive together to accomplish more than they could apart.

  • I promote and encourage others to value difference when working in diverse teams.

  • Drive and take ownership for developing connections that help deliver what is best for our people and stakeholders.

  • Influence and facilitate the creation of long-term relationships which add value to the firm.

  • Uphold the firm's code of ethics and business conduct.

Job Requirements and Preferences :

Basic Qualifications :

Minimum Degree Required :

Bachelor Degree

Minimum Years of Experience :

10 year(s)

Preferred Qualifications :

Preferred Fields of Study :

Computer and Information Science

Additional Educational Preferences :

Masters of Technology desired.

Preferred Knowledge/Skills :

Demonstrates thought leader-level abilities as a team leader, emphasizing the following areas:

  • Guide and direct the activity of the Data Center Infrastructure Solutions management team in supporting on-going development efforts and production support as well as supporting the requirements of approved business plan projects;

  • Coordinate the efforts of the various Infrastructure Solutions resources assigned to projects to ensure consistent implementations in keeping with short- and long-range plans for Infrastructure Solutions;

  • Provide strategic direction and leadership for Data Center technologies group with on- and off-shore resources for server hardware, Storage and backup, Disaster Recovery setup based on project requirements;

  • Participate in triage calls for major incidents and help drive resolutions and follow-up with long term remediation;

  • Research and analyze new technologies. Establish and monitor short- and long-range plans for Infrastructure Solutions;

  • Participate in the Business Plan process by preparing project descriptions, estimates, milestones, and technical design documents;

  • Evaluate the training needs and provide for the career development of subordinates. Develop and monitor performance objectives for staff. Conduct performance reviews. Perform general group administration activities and make hiring and termination decisions;

  • Review and approve the installation and configuration of required infrastructure including database software, network hardware and software, servers, and storage management hardware and software. Develop Infrastructure Solutions and enforce infrastructure software standards;

  • Establish compliance with all required regulatory policies and procedures;

  • Provide overall Program Management responsibility for Infrastructure Solutions business plan projects, establishing that all approved business plan projects are appropriately resourced and supported consistent with project plan delivery dates;

  • Review and approve technical designs, establishing compatibility with existing and strategic architecture and plans;

  • Lead Infrastructure Solutions program in the budget planning process, establishing accurate and comprehensive capital and expense projections such that no material variances are realized during the fiscal year;

  • Hire and retain top talent consistent with the corporation’s culture and competencies. Coach and manage Infrastructure Solutions management team to achieve desired outcomes while maintaining a continuous improvement program;

  • Maintain staff training levels to guarantee support of existing and new technologies while ensuring appropriate cross training;

  • Establish Infrastructure Solutions management and staff satisfy all Service Level Agreements (SLAs) and Operational Level Agreements (OLAs). Direct staff to identify, address and resolve areas of operational or system risk to insure the availability of all systems;

  • Direct Infrastructure Solutions management and staff to build and maintain system controls and processes in accordance with the IT Control Matrix and system configurations in accordance with ESG configuration standards and best practices, such that no significant or material control weaknesses are documented during audits and the security of systems is maintained;

  • Support Infrastructure (Server, Storage, and Database) discovery, design, build, and migration experience;

  • Demonstrate knowledge of Server Operating Systems (e.g. Microsoft Windows, Unix, Linux, etc.), Storage (EMC, NetApp, Glacier, S3, etc.), Virtualization Platforms (e.g. VMware, Hyper-V, etc.), Cloud Computing and Storage (AWS, Azure), Cloud Management Platforms, Infrastructure Automation (Puppet, Chef, Ansible);

  • Understand Service Management as it relates to Cloud/Hosting (ITSM, ITIL, Service Now);

  • Lead the IT teams in identifying and executing automation opportunities as it relates to Infrastructure Automation;

  • Develop, deploy, and manage Infrastructure-as-code, orchestration of scripted processes, and/or containers; and,

  • Utilize agile approaches to create and execute automation initiatives.

At PwC, our work model includes three ways of working: virtual, in-person, and flex (a hybrid of in-person and virtual). Visit the following link to learn more:

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy:

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

For positions in Colorado, visit the following link for information related to Colorado's Equal Pay for Equal Work Act: