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PwC Managed Services Hosting IT - Cloud Network Engineer in Birmingham, Alabama

Line of Service: Internal Firm Services

Specialty/Competency: IFS - Information Technology (IT)

Industry/Sector: Not Applicable

Time Type: Full time

Government Clearance Required: No

Available for Work Sponsorship: No

Travel Requirements: 0%

A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You’ll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth.Our Technical Infrastructure and Transformation team assists PwC with information technology transformation efforts, helping us to improve our business value through optimising our information technology capabilities. You’ll help PwC understand, plan for, and realise strategic business opportunities in information technology.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Use feedback and reflection to develop self awareness, personal strengths and address development areas.

  • Delegate to others to provide stretch opportunities, coaching them to deliver results.

  • Demonstrate critical thinking and the ability to bring order to unstructured problems.

  • Use a broad range of tools and techniques to extract insights from current industry or sector trends.

  • Review your work and that of others for quality, accuracy and relevance.

  • Know how and when to use tools available for a given situation and can explain the reasons for this choice.

  • Seek and embrace opportunities which give exposure to different situations, environments and perspectives.

  • Use straightforward communication, in a structured way, when influencing and connecting with others.

  • Able to read situations and modify behavior to build quality relationships.

  • Uphold the firm's code of ethics and business conduct.

The Advisory Lab Administrators team for Manage Services Hosting supports lab environments consisting of more than 50 staff members. Responsibilities for this position will include prepping, managing, and imaging lab environments for training and classroom sessions, working with clients to address any technical issues in lab environment, maintaining the functionality and availability of all lab systems, and installing and upgrading drivers, firmware and applications as needed.

Job Requirements and Preferences :

Basic Qualifications :

Minimum Degree Required :

High School Diploma

Minimum Years of Experience :

2 year(s)

Preferred Qualifications :

Degree Preferred :

Bachelor Degree

Preferred Fields of Study :

Information Technology, Computer Systems Analysis, Management Information Systems

Preferred Knowledge/Skills :

Demonstrating thorough abilities and or/proven record of success as a team leader in the following areas:

  • Working as L3/L4 Network support lead with multiple data centers, global operations and WAN connectivity;

  • Proactively monitoring overall network performance and taking action to correct deficiencies;

  • Planning, implementing, monitoring and maintaining a data network that consists of Routers, switches, firewalls, Load balancers, SDWAN, Cloud Infrastructure (AWS, Azure), Wireless, Remote Access, Voice with Multiple OEM exposure etc;

  • Troubleshooting issues across multiple layers including application servers, databases, network/firewall, or end user;

  • Defining, evaluating, and implementing any design or configuration changes;

  • Demonstrating proven extensive abilities and success as a team leader in roles involving, the setup of high availability Systems;

  • Identifying and resolving issues related to business and system requirements analysis and adding value in architecture design and development discussions;

  • Working with third-party service providers to establish quality and consistent delivery of service to published SLAs;

  • Providing technical guidance and coordination with onsite / offshore teams;

  • Performing ongoing cloud research and assessment of new analysis approaches for potential design and use within the Enterprise;

  • Developing enterprise architecture for cloud services and cloud patterns for use/reuse by Solution Architects;

  • Expanding personal knowledge of the network & cloud industry, services, and innovations;

  • Possessing the ability and desire to bring people together to collaborate and work through complicated troubleshooting, as well as the ability to identify and recommend solutions to management team; and,

  • Possessing Cloud Scripting knowledge and experience.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

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