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PwC Territory Activation Change & Onboarding Lead in Birmingham, Alabama

Line of Service: Internal Firm Services

Specialty/Competency: IFS - Internal Firm Services - Other

Industry/Sector: Not Applicable

Time Type: Full time

Government Clearance Required: No

Available for Work Sponsorship: No

Travel Requirements: Up to 20%

A career in National Special Functions, within Internal Firm Services, will provide you with the opportunity to support service, sector, and market leaders deliver the unique PwC client experience to our clients. You’ll play an important part in continuously innovating and improving Firm operations so that we can continue to provide the highest quality of services to our current and prospective clients. Our team focuses on representing data as a strategic business asset to help serve our clients. You’ll focus on using data and information across PwC to drive change and improvements in data related operations to help enable the business as well as provide insights related to attendant risks.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Develop new skills outside of comfort zone.

  • Act to resolve issues which prevent the team working effectively.

  • Coach others, recognise their strengths, and encourage them to take ownership of their personal development.

  • Analyse complex ideas or proposals and build a range of meaningful recommendations.

  • Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.

  • Address sub-standard work or work that does not meet firm's/client's expectations.

  • Use data and insights to inform conclusions and support decision-making.

  • Develop a point of view on key global trends, and how they impact clients.

  • Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.

  • Simplify complex messages, highlighting and summarising key points.

  • Uphold the firm's code of ethics and business conduct.

This role will serve as primary point of standards establishment for all Entity Management activities, ensuring that we effectively maintain our independence. Will provide guidance to territories regarding implementation of standards. Resolving territory issues escalated, utilizing Network Sponsors as necessary. The role will also provide metrics on Data Quality, consults on improvement opportunities.

Job Requirements and Preferences :

Basic Qualifications :

Minimum Degree Required :

High School Diploma

Minimum Years of Experience :

4 year(s) of progressive experience in roles involving one or more of the following areas: portfolio/program/project management, client engagements, new technology deployment, shared services, outsourcing, records and information management, change management, and/or business process assessment.

Preferred Qualifications :

Degree Preferred :

Bachelor Degree

Certification(s) Preferred :

Information Governance Professional (IGP), Project Management Professional (PMP)

Preferred Knowledge/Skills :

Demonstrates proven intimate knowledge of, and/or success in managerial roles involving, many facets of data information governance and management, preferably for a global network of professional consulting services firms, emphasizing the following areas:

  • Possessing knowledge of data and information governance and management, data protection and information risk management, knowledge management, information lifecycle management, and the use of technology related to data and information;

  • Identifying and understanding business problems in the form of functional and technical requirements, and innovative thought leadership in the creation of solutions;

  • Creating and managing project planning, and also issue and risk management and mitigation;

  • Working with functional and technical groups to identify improvements in Firm-wide data-related business processes, scope requirements, and impacts related to system and/or process changes;

  • Understanding of PwC global network structure, hierarchies and governance bodies;

  • Presenting information and sharing insight to all levels within the organization and across various countries and regions;

  • Creating internal partnerships with key stakeholders;

  • Building, maintaining and utilizing networks of LoS and IFS functional staff networks;

  • Defining and managing outreach protocol with relevant stakeholders, and maintaining working relationships with stakeholders;

  • Supervising teams to create an atmosphere of trust and seeking diverse views to encourage improvement and innovation;

  • Creating and implementing program and project objectives, policies, processes, rollout, technology acquisition and deployment, training, change management, and communication;

  • Overseeing the development and maintenance of ECoE projects and initiatives;

  • Collaborating as a liaison between ECoE and territory representatives, including technology, LoS, and IFS resources;

  • Supervising and coaching direct reports, including providing timely and meaningful written and verbal feedback;

  • Determining and managing team activity workflow and job priorities;

  • Managing resource requirements, project workflow, budgets, and preparing or coordinating complex written materials;

  • Participating with business sponsors and other functions within the organization regularly;

  • Sharing industry leading practices within and across teams;

  • Participating in user groups inside and outside the Firm to better understand trends and standards to provide high quality;

  • Setting quality metrics such as on time delivery and fulfillment of requirements for project management team for their area of responsibility; and,

  • Driving appropriate standards of utilization and productivity for staff.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

For positions in Colorado, visit the following link for information related to Colorado's Equal Pay for Equal Work Act: https://pwc.to/coloradoifsmanager .

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