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PwC Cybersecurity - ServiceNow HR - Senior Associate in Boston, Massachusetts

Specialty/Competency: Cybersecurity & Privacy

Industry/Sector: Not Applicable

Time Type: Full time

Travel Requirements: Up to 20%

A career in our Security Architecture practice, within Cybersecurity and Privacy services, will provide you with the opportunity to help our clients implement an effective cybersecurity programme that protects against threats, propels transformation, and drives growth. As companies pivot toward a digital business model, exponentially more data is generated and shared among organisations, partners and customers. You’ll play an integral role in helping our clients ensure they are protected by developing transformation strategies focused on security, efficiently integrate and manage new or existing technology systems to deliver continuous operational improvements and increase their cybersecurity investment, and detect, respond, and remediate threats.

In joining, you’ll be a part of a team that helps organisations design and create sustainable security solutions to provide foundational capabilities and operational discipline through a focus on enterprise requirements and prioritisation, Information Technology security architecture, and the software development lifecycle.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Use feedback and reflection to develop self awareness, personal strengths and address development areas.

  • Delegate to others to provide stretch opportunities, coaching them to deliver results.

  • Demonstrate critical thinking and the ability to bring order to unstructured problems.

  • Use a broad range of tools and techniques to extract insights from current industry or sector trends.

  • Review your work and that of others for quality, accuracy and relevance.

  • Know how and when to use tools available for a given situation and can explain the reasons for this choice.

  • Seek and embrace opportunities which give exposure to different situations, environments and perspectives.

  • Use straightforward communication, in a structured way, when influencing and connecting with others.

  • Able to read situations and modify behavior to build quality relationships.

  • Uphold the firm's code of ethics and business conduct.

Job Requirements and Preferences :

Basic Qualifications :

Minimum Degree Required :

Bachelor Degree

Minimum Years of Experience :

4 year(s)

Preferred Qualifications :

Preferred Fields of Study :

Computer and Information Science, Computer Engineering, Computer Systems Analysis, Information CyberSecurity, Information CyberSecurity

Certification(s) Preferred :

  • ServiceNow Administrator

  • ITIL V3 Foundation

Preferred Knowledge/Skills :

Demonstrates thorough knowledge and/or a proven record of success in the following areas:

  • General Consulting: Demonstrated ability to influence and consult (providing options with pros, cons and risks) around all key technical decisions during project delivery;

  • Service Management: 2 years practitioner experience;

  • ServiceNow Process: 2 years facilitating requirements for implementation on the ServiceNow platform preferred;

  • ServiceNow Technical: 1 year of platform configuration experience or experience with similar tool configuration;

  • People Management: desirable but not required;

  • Project Management experience: proven ability to lead projects; PM certification desirable, but not required; and,

  • Sales / Pre-Sales experience: Previous experience with sales or pre-sales and proven ability to identify additional client business a plus.

Additional application instructions

A Service Management Consultant focuses on facilitation and documentation of business requirements, documentation of functional requirements, facilitation of iteration reviews, authoring of functional and user test scripts, and facilitation user testing activities. The Service Management Consultant is responsible for defining how a client’s Service Strategy, Service Organizational Design, Service Processes, and Service Operations are made operational with their enabling technologies.

For positions in Colorado, visit the following link for information related to Colorado's Equal Pay for Equal Work Act: https://pwc.to/coloradoadvisoryseniorassociate .

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

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Please note that, at this time, to be in-person at a PwC office, client location or PwC-sponsored events, you must be fully vaccinated against COVID-19.

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