PricewaterhouseCoopers Jobs

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PwC Intelligent Automation Manager in Boston, Massachusetts

Specialty/Competency: Data, Analytics & AI

Industry/Sector: Not Applicable

Time Type: Full time

Travel Requirements: Up to 40%

A career within Data and Analytics services will provide you with the opportunity to help organisations uncover enterprise insights and drive business results using smarter data analytics. We focus on a collection of organisational technology capabilities, including business intelligence, data management, and data assurance that help our clients drive innovation, growth, and change within their organisations in order to keep up with the changing nature of customers and technology. We make impactful decisions by mixing mind and machine to leverage data, understand and navigate risk, and help our clients gain a competitive edge.

As part of our Automation Strategy and Operations team, you’ll help customers to transform and develop their businesses by developing next generation digital strategies and enabling them to adopt Intelligent Process Automation, Robotic Process Automation and digital workflow strategies and processes.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Develop new skills outside of comfort zone.

  • Act to resolve issues which prevent the team working effectively.

  • Coach others, recognise their strengths, and encourage them to take ownership of their personal development.

  • Analyse complex ideas or proposals and build a range of meaningful recommendations.

  • Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.

  • Address sub-standard work or work that does not meet firm's/client's expectations.

  • Use data and insights to inform conclusions and support decision-making.

  • Develop a point of view on key global trends, and how they impact clients.

  • Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.

  • Simplify complex messages, highlighting and summarising key points.

  • Uphold the firm's code of ethics and business conduct.

Demonstrates thorough knowledge and/or a proven record of success in understanding underlying client business problems including the following areas:

  • Developing Process Intelligence and Intelligent Automation technology-enabled solutions that address the needs of large organizations, including how to implement technology solutions to help streamline organizational needs and meet legal-related and industry-specific compliance standards and regulations;

  • Leveraging hands-on experience with the implementation of Process Intelligence and Intelligent Process Automation tools, such as Automation Anywhere, BluePrism, UIPath, and Workfusion, Appian, Celonis, TimelinePI, FortressIQ, etc.;

  • Working with SQL, ETL tools, Alteryx, databases and data integrations;

  • Creating and building AI/ML models with working knowledge of Python, R, Jupyter Notebooks, PySpark, etc.;

  • Proficiency in SAP / Oracle / Microsoft Dynamics (or other ERP and CRM) data models and table structure;

  • Possessing a Certification in UIPath, Blue Prism, Automation Anywhere, Celonis, Apromore, Signavio, FortressIQ, Process Advisor is a big plus;

  • Understanding of data visualisation, analysis, analytics and reporting;

  • Understanding of business process management and business process engineering concepts and associated methodologies;

  • Demonstrating exceptional analytical, communication and presentation skills;

Demonstrates thorough abilities and/or a proven record of success learning and performing in functional and technical capacities, including the following areas:

  • Helping develop full scale operational and organizational transformations;

  • Supporting the development of and execution of GTM strategy for Process Intelligence and Intelligent Automation and industry specific offerings / assets;

  • Supporting the development and delivery of sales support materials for Process Intelligence and Intelligent Automation, including delivery of client training and industry events;

  • Acting as a subject matter expert on Process Mining and Intelligent Automation, leveraging your knowledge and experience to meet client’s needs;

  • Leveraging knowledge of Process Intelligence and Intelligent Automation implementations, including strategy design, business case development, governance, and risk;

  • Demonstrating knowledge of economics of Process Intelligence and Intelligent Automation ecosystem, including licensing arrangements and various deployment models;

  • Demonstrating experience with broader business process reengineering efforts such as Lean, workflow design, YAWL, Modeling and Simulation etc.;

  • Performing as a team leader by creating a positive environment;

  • Monitoring workloads of the team while meeting client expectations and respecting the work-life quality of team members;

  • Providing candid feedback in a timely manner and keeping leadership informed of progress and issues.

At PwC, our work model includes three ways of working: virtual, in-person, and flex (a hybrid of in-person and virtual). Visit the following link to learn more:

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy:

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

For positions in Colorado, visit the following link for information related to Colorado's Equal Pay for Equal Work Act: