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PwC Client Strategy Sr. Manager - Private East Coast in Chicago, Illinois

Specialty/Competency: IFS - Clients & Markets

Industry/Sector: Not Applicable

Time Type: Full time

Travel Requirements: Up to 20%

A career in Sales and Marketing, within Internal Firm Services, will provide you with the opportunity to focus on positioning a distinctive PwC brand in the marketplace and drive long term revenue growth for the Firm. You’ll focus on designing, developing, and implementing communication programmes and media events to promote and sell the PwC’s brand and services as well as contribute to and evaluating our pricing strategies in the marketplace.

Our team is a client focused group that is responsible for positioning the PwC brand and driving long term growth. You’ll work with sales and marketing teams to drive consistency in executing our client relationship, and business development strategy, as well as driving our sales framework to help deliver value on key business initiatives.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.

  • Deal effectively with ambiguous and unstructured problems and situations.

  • Initiate open and candid coaching conversations at all levels.

  • Move easily between big picture thinking and managing relevant detail.

  • Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.

  • Contribute technical knowledge in area of specialism.

  • Contribute to an environment where people and technology thrive together to accomplish more than they could apart.

  • Navigate the complexities of cross-border and/or diverse teams and engagements.

  • Initiate and lead open conversations with teams, clients and stakeholders to build trust.

  • Uphold the firm's code of ethics and business conduct.

This role is for Sales Program & Operations Sr Manager within the Sales/Clients team. This team drives operational activities related to typical sales functions and manages various activities related to the lifecycle of a CRE/CS. The Sr Manager will drive program management for at least one of our functional sales teams and will direct/ execute on key back office functions such as implementation of compensation strategies, development/maintenance of sales systems (Callidus) and data/analytics.

Job Requirements and Preferences :

Basic Qualifications :

Minimum Degree Required :

High School Diploma

Minimum Years of Experience :

6 year(s)

Preferred Qualifications :

Degree Preferred :

Bachelor Degree

Preferred Knowledge/Skills :

Demonstrates intimate abilities and/or a proven record of success as a team leader:

  • Leading ongoing account management activities aimed at developing business and supporting strategic sales activities for target companies, including: leading high-performing priority account teams; developing and applying revenue growth strategies for target accounts; helping teams identify and pursue opportunities;

  • Managing account plans; managing and communicating sales pipeline and revenue to goal; Understanding buying roles and managing relationship development plans; and driving account planning calls and workshops;

  • Promoting use of CRM systems (such as Salesforce) to automate account and pipeline activities. This includes motivating/training partners and teams to use Salesforce; managing upkeep activities to ensure Salesforce is current; and maximizing use of Salesforce to drive account management activities.

  • Understanding business, sector and company-level issues facing complex organizations and applying those findings to the sales strategy for an account;

  • Serving as the ‘hub and spoke’ of account teams, connecting dots of all account-related knowledge and teams serving the account

  • Coaching and managing account teams through competitive proposal processes, including: developing proposal strategies and relevant value propositions;

  • Analyzing and evaluating competitive landscapes; identifying critical decision makers/stakeholders; writing proposals; and project managing pursuit efforts;

  • Preparing account teams for general client and sales-focused interactions, including: preparing for meetings and presentations; creating meeting materials; and coaching teams prior to meetings;

  • Understanding how marketing and sales functions/tactics work together to drive sales strategy on accounts.

  • Communicating with impact verbally and writing client-focused proposals, presentations and other communications;

  • Building and maintaining relationships with staff up to and including leadership, with emphasis on managing through a matrixed organization;

  • Researching and using analytical skills and ability to pull out relevant data/information and provide synopses for stakeholders;

  • Working in a teaming environment and build relationships/collaborate effectively with stakeholders at all levels;

  • Thriving in a fast-paced matrixed organization, work with a sense of urgency and be agile in an ever-changing environment; and,

  • Using tools such as Google suite including Docs, Slides and Sheets; and CRM systems such as Salesforce.

At PwC, our work model includes three ways of working: virtual, in-person, and flex (a hybrid of in-person and virtual). Visit the following link to learn more:

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy:

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

For positions in Colorado, visit the following link for information related to Colorado's Equal Pay for Equal Work Act: