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PwC Process Intelligence, Senior Manager in Chicago, Illinois

Specialty/Competency: Analytics

Industry/Sector: Not Applicable

Time Type: Full time

Travel Requirements: Up to 60%

A career in our Data and Analytics Innovation and Development practice, within Data and Analytics Technology services, will provide you with the opportunity to help organisations uncover enterprise insights and drive business results using smarter data analytics. We focus on a collection of organisational technology capabilities, including business intelligence, data management, and data assurance that help our clients drive innovation, growth, and change within their organisations in order to keep up with the changing nature of customers and technology. You’ll make impactful decisions by mixing mind and machine to leverage data, understand and navigate risk, and help our clients gain a competitive edge.

Our team provides organisations with data driven innovation strategies and processes needed to realise their organisational goals. As part of the team, you’ll help with client specific functions like new product development, research and development, technology assessment, and product/services engineering.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.

  • Deal effectively with ambiguous and unstructured problems and situations.

  • Initiate open and candid coaching conversations at all levels.

  • Move easily between big picture thinking and managing relevant detail.

  • Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.

  • Contribute technical knowledge in area of specialism.

  • Contribute to an environment where people and technology thrive together to accomplish more than they could apart.

  • Navigate the complexities of cross-border and/or diverse teams and engagements.

  • Initiate and lead open conversations with teams, clients and stakeholders to build trust.

  • Uphold the firm's code of ethics and business conduct.

Job Requirements and Preferences :

Basic Qualifications :

Minimum Degree Required :

Bachelor Degree

Minimum Years of Experience :

7 year(s)

Required Knowledge and Skills :

Demonstrates textensive abilities and/or a proven record of success in understanding underlying client business problems including the following areas:

  • Developing Process Intelligence and Intelligent Automation technology-enabled solutions that address the needs of large organizations, including how to implement technology solutions to help streamline organizational needs and meet legal-related and industry-specific compliance standards and regulations;

  • Leveraging hands-on experience with the implementation of Process Intelligence and Intelligent Process Automation tools, such as Automation Anywhere, BluePrism, UIPath, and Workfusion, Appian, Celonis, TimelinePI, FortressIQ, etc.;

  • Working with SQL, ETL tools, Alteryx, databases and data integrations

  • Creating and building AI/ML models with working knowledge of Python, R, Jupyter Notebooks, PySpark, etc.;

  • Working in SAP / Oracle / Microsoft Dynamics (or other ERP and CRM) data models and table structure;

  • Understanding of data visualisation, analysis, analytics and reporting ;

  • Understanding of business process management and business process engineering concepts and associated methodologies; and,

  • Having analytical, communication and presentation skills.

Preferred Qualifications :

Preferred Fields of Study :

Analytics, Business Analytics

Certification(s) Preferred :

UIPath, Blue Prism, Automation Anywhere, Celonis, Apromore, Signavio, FortressIQ, Process Advisor

Preferred Knowledge/Skills :

Demonstrates extensive abilities and/or a proven record of success learning and performing in functional and technical capacities, including the following areas:

  • Helping develop full scale operational and organisational transformations;

  • Supporting the development of and execution of Process Intelligence and Intelligent Automation and industry specific offerings / assets;

  • Supporting the development and delivery of sales support materials for Process Intelligence and Intelligent Automation, including delivery of client training and industry events;

  • Acting as a subject matter expert on Process Mining and Intelligent Automation, leveraging your knowledge and experience to meet client’s needs;

  • Leveraging knowledge of Process Intelligence and Intelligent Automation implementations, including strategy design, business case development, governance, and risk ;

  • Demonstrating knowledge of economics of Process Intelligence and Intelligent Automation ecosystem, including licensing arrangements and various deployment models; and,

  • Demonstrating experience with broader business process reengineering efforts such as Lean, workflow design, YAWL, Modeling and Simulation etc.

For positions in Colorado, visit the following link for information related to Colorado's Equal Pay for Equal Work Act: .

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy:

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.


Please note that, at this time, to be in-person at a PwC office, client location or PwC-sponsored events, you must be fully vaccinated against COVID-19.