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PwC Data, Privacy & Ethics - Data Governance Sr Program Manager in Cleveland, Ohio

Specialty/Competency: IFS - Internal Firm Services - Other

Industry/Sector: Not Applicable

Time Type: Full time

Travel Requirements: Up to 20%

A career in Products and Technology is an opportunity to bring PwC's strategy to life by driving products and technology into everything we deliver. Our clients expect us to bring the right people and the right technology to solve their biggest problems; Products and Technology is here to help PwC meet that challenge and accelerate the growth of our business. We have skilled technologists, data scientists, product managers and business strategists who are using technology to accelerate change.

Our team collaborates with product strategy and product managers to govern readiness standards in achieving principles (compliance, privacy, security) by design for what PwC’s technology assets require to be successful in the market. They provide guidance for product development across the lifecycle (ideation / strategy through commercialization / monetization). Additionally, they facilitate market readiness for technology assets overall, as changes occur to assets or market conditions throughout the asset’s life cycle.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Take action to ensure everyone has a voice, inviting opinion from all.

  • Establish the root causes of issues and tackle them, rather than just the symptoms.

  • Initiate open and honest coaching conversations at all levels.

  • Move easily between big picture thinking and managing relevant detail.

  • Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.

  • Develop specialised expertise in one or more areas.

  • Advise stakeholders on relevant technical issues for their business area.

  • Navigate the complexities of global teams and engagements.

  • Build trust with teams and stakeholders through open and honest conversation.

  • Uphold the firm's code of ethics and business conduct.

The Governance, Privacy & Ethics team under the Products & Technology division integrates privacy, ethics, & accessibility into PwC digital products and service accelerators by writing policies, providing guidance, & establishing standards. As a Senior Manager on the Data Governance team, you will manage the efforts of teams that are building online guidance systems for data use, operating data & technology governance processes, & updating data policies based on legislative and strategy changes.

Job Requirements and Preferences :

Basic Qualifications :

Minimum Degree Required :

High School Diploma

Minimum Years of Experience :

6 year(s)

Preferred Qualifications :

Degree Preferred :

Bachelor Degree

Certification(s) Preferred :

PMI or PMP certification

Preferred Knowledge/Skills :

Demonstrates intimate knowledge and/or a proven record of success in driving internal communications across a business emphasizing:

  • Possessing clear communication of program design, development and progress at appropriate levels for the intended audience;

  • Demonstrating prioritization of actions to achieve stated business and strategic goals;

  • Managing independently changing workloads and optimization of task management;

  • Demonstrating knowledge of key strategic decisions made by leadership team and aligning communications strategy around these decisions;

  • Leveraging technology and tools that enable communications, including Microsoft Office Suite- Word, Excel, PowerPoint; Google platforms and tools; project management tools such as Jira, and web-based publishing, webcasts, videos, and social media platforms;

  • Providing coaching and real-time development opportunities to junior team members;

  • Demonstrating knowledge in transformation efforts, through developing, managing, coordinating, implementing and executing project plans;

  • Demonstrating knowledge and management experience in the area of Project management including industry standard methodologies and tools;

  • Developing project plans to deliver on project requirements;

  • Working collaboratively in a dynamic, ambiguous environment with multiple competing priorities which requires self-motivation, discipline, organization, and attention to detail;

  • Managing a large, complex budget;

  • Possessing techniques for identification of risks and dependencies as well as project management techniques to oversee, proactively lead and/or support workstreams;

  • Demonstrating meeting facilitation and management capabilities; and,

  • Displaying proven written and verbal communication skills.

Demonstrates intimate abilities and/or a proven record of success in the following areas:

  • Applying industry standard methodologies and tools to develop and proactively manage project and communications plans;

  • Identifying risks, gaps and dependencies and recommend solutions;

  • Possessing creative problem-solving abilities to devise solutions to successfully deliver on the business goals;

  • Developing strategy as well as writing, communicating, facilitating and presenting cogently to and/or for all levels of leadership and staff;

  • Reporting results and facilitating problem resolution;

  • Building and maintaining relationships at all internal and external levels, peers to leaders including effectively navigating a complex matrixed organization; and,

  • Committing to continuous improvement through innovation, simplification and leveraging industry-leading practices and holding team members accountable for doing the same.

At PwC, our work model includes three ways of working: virtual, in-person, and flex (a hybrid of in-person and virtual). Visit the following link to learn more:

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy:

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

For positions in Colorado, visit the following link for information related to Colorado's Equal Pay for Equal Work Act: