PwC Digital Product Senior Manager - GMO in Cleveland, Ohio
Specialty/Competency: IFS - Internal Firm Services - Other
Industry/Sector: Not Applicable
Time Type: Full time
Travel Requirements: Up to 20%
A career in Sales and Marketing will provide you with the opportunity to focus on positioning a distinctive PwC brand in the marketplace and drive long term revenue growth for the Firm.
The Global Marketing Organization (GMO) creates relevance, distinctiveness and growth for the PwC brand and business. We work together with the global markets and territory marketing leaders to deliver the go-to-market priorities aligned to Platforms, and enable sales and marketing excellence across the network.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
Take action to ensure everyone has a voice, inviting opinion from all.
Establish the root causes of issues and tackle them, rather than just the symptoms.
Initiate open and honest coaching conversations at all levels.
Move easily between big picture thinking and managing relevant detail.
Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.
Develop specialised expertise in one or more areas.
Advise stakeholders on relevant technical issues for their business area.
Navigate the complexities of global teams and engagements.
Build trust with teams and stakeholders through open and honest conversation.
Uphold the firm's code of ethics and business conduct.
The Digital Product Senior Manager addresses the needs of network users and business stakeholders to enhance our client’s digital experience, deliver on marketing objectives, and advance the maturity of our global web properties. This role will evaluate and plan initiatives against the digital roadmap, and manage the full product lifecycle from gathering insights, documenting requirements, identifying measurable outcomes and working closely with engineering teams on the release management cycle.
Job Requirements and Preferences :
Basic Qualifications :
Minimum Degree Required :
High School Diploma
Minimum Years of Experience :
Preferred Qualifications :
Degree Preferred :
Additional Educational Preferences :
Undergraduate Degree (e.g., BA, BS) or equivalent experience
Graduate Degree (e.g., JD, MBA)
8-10 Years Experience as a Product Manager
Preferred Knowledge/Skills :
Demonstrates intimate abilities and/or a proven record of success as a team leader:
Demonstrating advanced experience across web and mobile application design, development and optimization, including content authoring, production, usability (A/B) testing, QA testing, and release management;
Possessing working knowledge and application of UX, UI, and design thinking;
Leading global stakeholder engagements and overseeing governance of UX and technology-based products and initiatives;
Orchestrating advanced initiatives using Adobe AEM CMS, Adobe Target, and Adobe Analytics, and the requisite tools to strengthen and measure our client interactions (Adobe AEP, Salesforce, etc.);
Demonstrating advanced communication and project management skills, using tools such as Trello, JIRA or similar;
Developing and managing KPIs to optimize customer experience, including measurement, reviewing, and making recommendations on changes needed to enhance the brand, to improve marketing performance, and advance the experience;
Monitoring the latest UX trends, to be forward-thinking and applying that to our digital assets;
Providing a framework for gathering product requirements through data analysis, stakeholder interviews, and usability;
Managing the overall PwC website's global product roadmap of features, functionality, templates and components;
Delivering Product Requirement Documents (PRDs) with prioritized features and corresponding justification;
Working with development team to coordinate roadmaps with release cycles; and,
Working across complex organizations and/or a global capacity.
At PwC, our work model includes three ways of working: virtual, in-person, and flex (a hybrid of in-person and virtual). Visit the following link to learn more: https://pwc.to/ways-we-work.
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.
For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.
For positions in Colorado, visit the following link for information related to Colorado's Equal Pay for Equal Work Act: https://pwc.to/coloradoifsseniormanager.