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PwC Customer Engagement Technical Architect in Dallas, Texas

Specialty/Competency: Functional & Industry Apps

Industry/Sector: EUR X-Sector

Time Type: Full time

Travel Requirements: Up to 80%

A career in our Consumer Markets Enabling Technologies practice, within Industry and Functional Apps services, will provide you with the opportunity to build secure and new digital experiences for customers, employees, and suppliers. We focus on improving apps or developing new apps for traditional and mobile devices as well as conducting usability testing to find ways to improve our clients’ user experience.

Our team helps clients transform their business through enabling technologies across marketing, finance, operations, and other key business functions.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Use feedback and reflection to develop self awareness, personal strengths and address development areas.

  • Delegate to others to provide stretch opportunities, coaching them to deliver results.

  • Demonstrate critical thinking and the ability to bring order to unstructured problems.

  • Use a broad range of tools and techniques to extract insights from current industry or sector trends.

  • Review your work and that of others for quality, accuracy and relevance.

  • Know how and when to use tools available for a given situation and can explain the reasons for this choice.

  • Seek and embrace opportunities which give exposure to different situations, environments and perspectives.

  • Use straightforward communication, in a structured way, when influencing and connecting with others.

  • Able to read situations and modify behavior to build quality relationships.

  • Uphold the firm's code of ethics and business conduct.

Demonstrates thorough abilities and/or a proven record of success in utility industry customer and fieldwork operations and the following:

  • Working experience with customer centric design and experience best practices;

  • Demonstrating experience with agile delivery methodologies and end to end implementation lifecycles;

  • Possessing an ability to lead sprint teams and implement quality controls;

  • Utilizing a proven understanding of system integrations designs;

  • Possessing deep knowledge of Customer Information Systems (CIS);

  • Demonstrating proven CRM Experience;

  • Developing technical designs and develop perspective on enterprise architecture;

  • Leveraging and ability to oversee offshore development teams to ensure quality and timeliness of product delivery;

  • Leveraging experience with creating release plans and Release Management; and,

  • Utilizing Technical Skills; OUAF, OUAF Integration Architecture; CC&B Groovy / Java SOA; SQL.

For positions in Colorado, visit the following link for information related to Colorado's Equal Pay for Equal Work Act: https://pwc.to/coloradoadvisoryseniorassociate .

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

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Please note that, at this time, to be in-person at a PwC office, client location or PwC-sponsored events, you must be fully vaccinated against COVID-19.

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