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PwC L&D Leadership Coaching CoE Senior Manager in Dallas, Texas

Specialty/Competency: IFS – Human Capital (HC)

Industry/Sector: Not Applicable

Time Type: Full time

Travel Requirements: Up to 20%

A career in Learning and Development, within Internal Firm Services, will provide you with the opportunity to contribute to the success of our people by developing quality and relevant learning initiatives that constantly improve the PwC experience. You’ll help us identify and source the best instructors, develop learning and performance improvement solutions across traditional and virtual classroom environments, and consult with other areas of the Firm to ensure our curriculums and initiatives support the PwC strategy.

The Leadership Coaching Centre of Excellence – Practice Support team is comprised of credentialed Coaches who provide one-on-one and group leadership coaching in order to accelerate leadership development by building leaders who are purpose-led and values-driven and by elevating coaching as a core component of our people strategy.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.

  • Deal effectively with ambiguous and unstructured problems and situations.

  • Initiate open and candid coaching conversations at all levels.

  • Move easily between big picture thinking and managing relevant detail.

  • Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.

  • Contribute technical knowledge in area of specialism.

  • Contribute to an environment where people and technology thrive together to accomplish more than they could apart.

  • Navigate the complexities of cross-border and/or diverse teams and engagements.

  • Initiate and lead open conversations with teams, clients and stakeholders to build trust.

  • Uphold the firm's code of ethics and business conduct.

The LC CoE is a highly credentialed team of professional coaches and facilitators who work with leaders (internally and externally) to accelerate their leadership impact.

Our team works with the whole person – in a business context – to inspire infinite learning and increase their effectiveness across all of life’s domains. This empowers firm leaders at every level to effectively lead self and others, embody our values, build inclusive and trusting relationships, and to fulfill our purpose.

Job Requirements and Preferences :

Basic Qualifications :

Minimum Degree Required :

High School Diploma

Minimum Years of Experience :

6 year(s)

Certification(s) Required :

Professional Coach training certification from an International Coaching Federation (ICF) accredited program, ICF Associate Certified Coach (ACC) level credential or above.

Preferred: Well-being coach training certification and Team coaching training certification

Preferred Qualifications :

Degree Preferred :

Bachelor Degree

Preferred Fields of Study :

Psychology, Organizational Management, Organizational Behavior Studies, Business Administration/Management

Additional Educational Preferences :

Other counseling related fields of study may be considered along with executive coaching experience.

Preferred Knowledge/Skills :

Demonstrates intimate abilities and/or a proven record of success in Leadership Development, Coaching, Advanced Facilitation and Design and Development of learning solutions with emphasis on the following:

  • Understanding of partnership structure and professional services firm environment and culture;

  • Possessing the ability to earn trust, establish credibility and maintain confidentiality in order to be support leadership development efforts;

  • Demonstrating experience coaching individuals, group and teams;

  • Providing advanced facilitation in support of leadership development programs and initiatives;

  • Understanding of Learning and Development (including intermediate knowledge of diverse modalities and products and services), Leadership Development and Human Capital in order to help individuals and teams create behavioral change;

  • Consulting, designing and delivering learning solutions;

  • Coaching and developing leaders at all levels and being present to their specific needs with the purpose of accelerating professional development;

  • Facilitating and conducting group/team coaching at leadership development sessions/programs with both large and small groups of staff at various levels in their career, across all business lines;

  • Building, managing and leveraging key relationships with staff, managers, partners, HC and other firm leadership to drive the most effective and efficient alignment of the LC CoE strategy across the firm;

  • Working autonomously and influencing without direct authority, liaising and coordinating with individuals, teams and various stakeholders across all parts of the firm to bring the LC CoE mission to life and meet stated objectives;

  • Creating high quality, high impact deliverables appropriate for firm leaders and other key stakeholders;

  • Working closely and collaborating with LC CoE team and other Leadership Development team members to achieve stated goals and objectives which support the firm’s purpose; and,

  • Debriefing relevant assessment tools, as needed, to support a customized leadership development experience for all individuals, teams and programs supported by the LC CoE.

Demonstrates intimate abilities and/or a proven record of success in using an array of digital skills to drive higher value, lower cost, and a tech-enabled learning experience, including:

  • Using design thinking (including persona development, affinity mapping, journey mapping, and prototyping);

  • Using agile project management techniques (including sprint planning, backlog management and sprint review);

  • Maintaining knowledge of current and emerging learning technology trends and experience innovating with new learning technology tools;

  • Analyzing data and communicating data insights to drive decision making (leveraging market leading tools such as Alteryx, Tableau, etc.); and,

  • Leveraging the Google suite of tools to drive efficiency, productivity, and collaboration.

For positions in Colorado, visit the following link for information related to Colorado's Equal Pay for Equal Work Act: https://pwc.to/coloradoifsseniormanager .

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

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Please note that, at this time, to be in-person at a PwC office, client location or PwC-sponsored events, you must be fully vaccinated against COVID-19.

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