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PwC ITSCo CoS Strategic Support Manager in Florham Park, New Jersey

Specialty/Competency: IFS - Information Technology (IT)

Industry/Sector: Not Applicable

Time Type: Full time

Travel Requirements: Up to 20%

A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You’ll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth.

Our Systems Analysis team assists PwC with system updates and change management based on its technological needs. You’ll help the team with system configurations, implementations and other related process improvements.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.

  • Deal effectively with ambiguous and unstructured problems and situations.

  • Initiate open and candid coaching conversations at all levels.

  • Move easily between big picture thinking and managing relevant detail.

  • Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.

  • Contribute technical knowledge in area of specialism.

  • Contribute to an environment where people and technology thrive together to accomplish more than they could apart.

  • Navigate the complexities of cross-border and/or diverse teams and engagements.

  • Initiate and lead open conversations with teams, clients and stakeholders to build trust.

  • Uphold the firm's code of ethics and business conduct.

Job Requirements and Preferences :

Basic Qualifications :

Minimum Degree Required :

High School Diploma

Minimum Years of Experience :

6 year(s)

Preferred Qualifications :

Degree Preferred :

Bachelor Degree

Preferred Knowledge/Skills :

Demonstrates intimate abilities and/or a proven record of success in the following areas:

  • Performing strategic project management activities such as development of workplans, technical input, research, project scope, project estimates, resources, timing, project risks and interdependencies;

  • Performing resource management activities such as facilitation of recruitment processes, managing and overseeing the resource plan, supporting financial processes, developing and supporting the NIS global expansion strategy, business and technical writing, and other communications;

  • Executing people engagement activities such as facilitation and management of new employee onboarding processes, employee retention programs, and other related activities;

  • Tracking and reporting detailed metrics around resource management, recruiting, organizational structure and growth, and staff engagement with NIS people engagement programs;

  • Assisting with information security projects and processes that support the build out of new information security capabilities or process improvements;

  • Demonstrating ability to work directly with Vertical/Horizontal/Functional Leadership across a matrixed organization;

  • Demonstrating thorough organizational skills to quickly transfer into organized needs for communication and training to appropriate stakeholders; and,

  • Working effectively within tight deadlines and embracing a rapidly changing environment.

Demonstrates intimate abilities and/or a proven record of success in the following areas:

  • Utilizing functional knowledge of Information Security Program strategy, priorities and structure;

  • Understanding strategic initiatives and implications to messaging in a global organization; and,

  • Resolving complex issues and conflicting interests with diplomacy or recognize when issues need to be escalated.

At PwC, our work model includes three ways of working: virtual, in-person, and flex (a hybrid of in-person and virtual). Visit the following link to learn more:

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy:

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

For positions in Colorado, visit the following link for information related to Colorado's Equal Pay for Equal Work Act: