PricewaterhouseCoopers Jobs

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PwC Senior Technology Quality and Effectiveness Manager (Remote) in Florham Park, New Jersey

Specialty/Competency: IFS - Internal Firm Services - Other

Industry/Sector: Not Applicable

Time Type: Full time

Travel Requirements: Up to 20%

A career in Information Security, within Internal Firm Services, will provide you with the opportunity to develop and support our internal security technologies and services across the entire global and local PwC network. You’ll focus on being the forefront of designing, developing, and implementing information technology including hardware, software, and networks that enhances security of internal information and protect our firms intellectual assets.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.

  • Deal effectively with ambiguous and unstructured problems and situations.

  • Initiate open and candid coaching conversations at all levels.

  • Move easily between big picture thinking and managing relevant detail.

  • Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.

  • Contribute technical knowledge in area of specialism.

  • Contribute to an environment where people and technology thrive together to accomplish more than they could apart.

  • Navigate the complexities of cross-border and/or diverse teams and engagements.

  • Initiate and lead open conversations with teams, clients and stakeholders to build trust.

  • Uphold the firm's code of ethics and business conduct.

Job Requirements and Preferences :

Basic Qualifications :

Minimum Degree Required :

High School Diploma

Minimum Years of Experience :

6 year(s)

Preferred Qualifications :

Degree Preferred :

Bachelor Degree

Preferred Knowledge/Skills :

Demonstrates extensive abilities and/or a proven record of success as a team leader by:

  • Evaluating the design and outputs of processes throughout the business cycle and formulate recommendations, actions, plans and strategies based on customer needs;

  • Designing health and quality indicators which detect the impact of changes;

  • Mentoring Technology and IT Security teams on techniques and methods to improve quality, effectiveness and reduce risk;

  • Leading facilitated workshops and sessions within and among teams and leaders to identify and work through challenges and barriers to improvement options;

  • Empowering and inspiring leaders to collaborate and enact transformative changes needed to improve customer satisfaction;

  • Delivering sustained improvements by addressing political and systemic barriers;

  • Engaging key groups and individuals with respectful challenges to improve buy-in and motivation;

  • Anticipating resistors and actively convert them to advocates with roles to play;

  • Collaborating with multiple leaders to drive changes across multiple teams in the pursuit of greater value as measured by customers;

  • Implementing and innovating techniques and methods to reduce risks, from identification through the application of risk reduction actions, evaluation and adjustments of actions as needed;

  • Fostering a culture which embraces ideas, trying improvements and adapting based on feedback and data;

  • Delivering communications based on audiences, adjusting messages based on group dynamics;

  • Demonstrating strategic thinking through defining and implementing wide reaching improvements;

  • Working with stakeholders across multiple perspectives and mandates to find solutions; and,

  • Applying process analysis and use of tools and techniques like Lean, business process modeling or Six Sigma and achieving improvements

At PwC, our work model includes three ways of working: virtual, in-person, and flex (a hybrid of in-person and virtual). Visit the following link to learn more:

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy:

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

For positions in Colorado, visit the following link for information related to Colorado's Equal Pay for Equal Work Act: