PwC Cloud & Digital Strategist, Manager in Grand Rapids, Michigan
Specialty/Competency: Platform Engineering & Architecture
Industry/Sector: HI X-Sector
Time Type: Full time
Travel Requirements: Up to 40%
A career in Product Management will provide you with the opportunity to deliver innovative solutions that are valuable, usable, fit with our market and aligned with accomplishing the company's mission. We help build software and design data platforms, manage large volumes of client data, develop compliance procedures for data management, and continually researching new technologies to drive innovation and sustainable change.
As part of our Product Management team, you'll focus on product strategy, planning, roadmap, and execution to deliver value proposition by defining product requirements, specifications, product timeline, pricing, and go-to-market activities.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
Pursue opportunities to develop existing and new skills outside of comfort zone.
Act to resolve issues which prevent effective team working, even during times of change and uncertainty.
Coach others and encourage them to take ownership of their development.
Analyse complex ideas or proposals and build a range of meaningful recommendations.
Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
Address sub-standard work or work that does not meet firm's/client's expectations.
Develop a perspective on key global trends, including globalisation, and how they impact the firm and our clients.
Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
Focus on building trusted relationships.
Uphold the firm's code of ethics and business conduct.
Job Requirements and Preferences :
Basic Qualifications :
Minimum Degree Required :
Minimum Years of Experience :
Preferred Qualifications :
Preferred Knowledge/Skills :
Demonstrates thorough-level of abilities and success with identification and addressing of client needs. As a Senior Associate, you have extensive understanding of one or both of the following areas:
Working with ITSM platforms and the technologies that make them work (ServiceNow, SCCM, Jamf); and,
Working with IT Service Management and how it is implemented across different operating models (ITIL, DevOps);
Demonstrating thorough-level of abilities and/or a proven record of success in the following areas:
Bringing together the right perspectives, identify roadblocks, and integrate feedback from clients and team members;
Executing delivery from project scoping to conclusion, while consistently keeping the client’s goals in mind;
Having a passion for developing and growing team members;
Communicating complex information simply;
Finding yourself in the role of advisor and peer to others;
Approaching new projects with an open mind;
Believing empathy for coworkers and customers is key to your success;
Valuing learning from mistakes and asking for help when needed;
Believing in the value created by diverse teams and can adapt to a variety of working styles; and,
Developing thought leadership materials to further your knowledge and create new relationships;
Demonstrates extensive abilities and/or a proven record of success in the following areas:
Having Application, data, network and/or infrastructure architecture knowledge and experience;
Possessing general IT Knowledge (Ability to assess across people, process, and technology);
Experience in Cloud/IT Strategy, Design, Architecture and Migration;
Experience with ITIL Framework & Processes, including, but not limited to: Incident, Problem and Change Management including SACM, CMDB, ITAM, and SAM;
Possessing Program/Project Management skills; and,
Working within Cloud & ITSM Platforms (AWS, Azure, ServiceNow, Remedy, etc.).
At PwC, our work model includes three ways of working: virtual, in-person, and flex (a hybrid of in-person and virtual). Visit the following link to learn more: https://pwc.to/ways-we-work.
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.
For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.
For positions in Colorado, visit the following link for information related to Colorado's Equal Pay for Equal Work Act: https://pwc.to/coloradoadvisorymanager.