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PwC Experience Design Experienced Senior Manager in Hallandale, Florida

Line of Service: Advisory

Specialty/Competency: Experience

Industry/Sector: Not Applicable

Time Type: Full time

Government Clearance Required: No

Available for Work Sponsorship: No

Travel Requirements: Up to 40%

A career in our Experience Design practice, A career in Experience Consulting services, will provide you with a unique opportunity to help our clients change customer behaviours through the experience journey starting with a strategy, then through design, and eventually implementation. You’ll focus on bringing interactive tools in the form of mobile apps, websites, or other digital platforms to ensure our clients fully integrate customer and user experiences into their organisation. We help our clients build a customer centric organisation through differentiated and brand defining customer experiences. You’ll help our team build a value based consumer model, coupled with quantitative analysis and digital technology based on the client’s target customer base.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.

  • Deal effectively with ambiguous and unstructured problems and situations.

  • Initiate open and candid coaching conversations at all levels.

  • Move easily between big picture thinking and managing relevant detail.

  • Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.

  • Contribute technical knowledge in area of specialism.

  • Contribute to an environment where people and technology thrive together to accomplish more than they could apart.

  • Navigate the complexities of cross-border and/or diverse teams and engagements.

  • Initiate and lead open conversations with teams, clients and stakeholders to build trust.

  • Uphold the firm's code of ethics and business conduct.

Job Requirements and Preferences :

Basic Qualifications :

Minimum Degree Required :

High School Diploma

Minimum Years of Experience :

8 year(s) with at least 2 year(s) of experience leading Creative/User Experience teams.

Required Knowledge and Skills :

A portfolio of your relevant digital (desktop, mobile, tablet, and wearable) design work is required for review. Please include a link to it in your resume or upload it on the Additional Attachments section of the application.

Demonstrates an understanding of user centered design methods related to digital products/experiences and the ability to work at all levels of the process.

Preferred Qualifications :

Degree Preferred :

Bachelor Degree

Preferred Knowledge/Skills :

Demonstrates intimate knowledge and/or proven record of success in roles designing and creating deliverables that support the execution of a digital experience strategy, in conjunction with the business development lifecycle and client presentations or meetings, emphasizing performance in a team environment, and the following:

  • Supporting user interface and development teams to improve and test digital experiences; - Fostering innovation among other members of the design team, as well as recommending team training opportunities and attending educational seminars upon request;

  • Designing UI screens and UI patterns from scratch and from existing client patterns is a big plus. Having a hybrid mind set and capabilities across Research, user experience, and visual design mind set is a huge plus; and,

  • Utilizing digital marketing communications know-how, innovation, problem solving, and a solutions-oriented mind set to create visual concepts for team review, leveraging, Adobe XD, Photoshop, Illustrator, Sketch, InVision, Google Suite, Microsoft Office Suite and other related technology and applications.

Demonstrates intimate abilities and/or a proven record of success collaborating with a broad team of strategy, technology, creative, and production resources, especially coordinating project work with third-party partners and vendors.

Demonstrates intimate abilities and/or a proven record of success identifying and addressing client needs, building relationships with clients, developing an awareness of Firm services, approaching the client in an organized and knowledgeable manner, delivering clear requests for information, demonstrating flexibility in prioritizing and completing tasks.

Demonstrates intimate abilities and/or a proven record of success utilizing effective written and verbal business communication skills when interacting with clients and firm staff and/or management in a professional services business environment, emphasizing the preparation of clear and concise documentation for clients.

Demonstrates intimate abilities and/or a proven record of success engaging in teamwork dynamics as a team member, including understanding personal and team roles, contributing to a positive working environment by building relationships with team members, proactively seeking guidance, clarification, and feedback, prioritizing and managing multiple tasks in a fast-paced environment, and completing work in a timely, accurate, and efficient manner.

Demonstrates intimate abilities and/or a proven record of success managing multiple projects at the same time.

Demonstrates intimate abilities and/or a proven record of success overseeing and mentoring junior designers.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

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