PwC US Chief Data Office - EMS Quality Assurance Associate in Jacksonville, Florida
Specialty/Competency: IFS - Information Technology (IT)
Industry/Sector: Not Applicable
Time Type: Full time
Travel Requirements: Up to 20%
A career in National Special Functions, within Internal Firm Services, will provide you with the opportunity to support service, sector, and market leaders deliver the unique PwC client experience to our clients. You’ll play an important part in continuously innovating and improving Firm operations so that we can continue to provide the highest quality of services to our current and prospective clients.
Our team focuses on representing data as a strategic business asset to help serve our clients. You’ll focus on using data and information across PwC to drive change and improvements in data related operations to help enable the business as well as provide insights related to attendant risks.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
As an Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
Invite and give in the moment feedback in a constructive manner.
Share and collaborate effectively with others.
Identify and make suggestions for improvements when problems and/or opportunities arise.
Handle, manipulate and analyse data and information responsibly.
Follow risk management and compliance procedures.
Keep up-to-date with developments in area of specialism.
Communicate confidently in a clear, concise and articulate manner - verbally and in the materials I produce.
Build and maintain an internal and external network.
Seek opportunities to learn about how PwC works as a global network of firms.
Uphold the firm's code of ethics and business conduct.
Job Requirements and Preferences :
Basic Qualifications :
Minimum Degree Required :
High School Diploma
Minimum Years of Experience :
1 year(s) or 3-5 years experience working with complex corporate structures and entity relationships preferred.
Preferred Qualifications :
Degree Preferred :
Preferred Fields of Study :
Preferred Knowledge/Skills :
Demonstrates some abilities and/or a proven record of success in the following areas:
Working in areas of Entity Management Services, Data Governance and Data Quality;
Identifying areas for entity data management improvement and helping resolve entity data problems through the appropriate choice of error detection and correction, process control and improvement, or process strategies;
Collaborating with subject matter specialists and data stewards to define, develop and document entity management strategy, process and support for ongoing maintenance;
Demonstrating knowledge of PwC Global technology landscape comprising or associated with entity data and/or working experience with integration systems, CES, Informatica MDM, Salesforce, and Data Profiling tools;
Understanding how data flows through different integrating systems and establishing quality of key master data specific in both territory and global;
Understanding and application of Entity Management Services governance, practice and process standards;
Displaying Source 2.0/CES+ knowledge including an understanding of business technical knowledge of CES rules engine;
Collaborating and communicating with Engagement Teams/Partners, SDCs and team members, while solving problems and conflict resolution using written and verbal communication skills;
Displaying a high level of customer and client service skills;
Working experience with Trust Assurance Knowledge preferred, while utilizing knowledge of the application of the affiliate rules as defined by SEC, GIP, AICPA;
Utilizing and leveraging interactive visual interfaces and dashboards, such as Tableau, Qlikview & Microsoft Power BI, to illustrate or communicate information;
Demonstrating knowledge of global and locally used ticketing/workflow tools (e.g., Phoenix);
Having experience in PwC Network or in similarly regulated industry and knowledge of local (US/Mex) corporate landscape familiarity including corporate structures and entity master data elements;
Taking full ownership of problem/issue resolution with emphasis on delivering high quality service to requestors;
Being intellectually curious, while taking ownership and driving self learning/development;
Utilizing critical thinking, research and analysis skills;
Understanding of the various functional networks and an ability to build, expand and/or leverage existing relationships;
Understanding the impact of significant business, technical, and regulatory changes and how they apply to current operations, and ultimately establishing minimal disruption to the business process supported;
Showcasing self managing and effective prioritization/time management skills with the ability to handle multiple projects simultaneously;
Understanding at a high level of client service modeled through the ability to develop work approach, project plans and communications to meet/exceed client requirements and establish maximum impact/outcomes;
Creating professional networks, building relationships, organizing and collaborating with individuals at all levels of seniority and lines of the organization; and,
Managing, setting priorities and collaborating across the delivery teams.
At PwC, our work model includes three ways of working: virtual, in-person, and flex (a hybrid of in-person and virtual). Visit the following link to learn more: https://pwc.to/ways-we-work.
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.
For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.
For positions in Colorado, visit the following link for information related to Colorado's Equal Pay for Equal Work Act: https://pwc.to/coloradoifsassociate.