PwC E&C - Ethics & Business Conduct Senior Manager in Kansas City, Missouri
Specialty/Competency: IFS - Risk & Quality (R&Q)
Industry/Sector: Not Applicable
Time Type: Full time
Travel Requirements: Up to 20%
A career in Risk Management, within Internal Firm Services, will provide you with the opportunity to advance and foster integrity based decision making and conduct by PwC professionals throughout our organisation. You’ll focus on promoting and monitoring compliance with applicable external laws and regulations as well as internal policies and procedures to help manage PwC’s regulatory, litigation, and reputational risk.
Our Compliance team is responsible for oversight of all Compliance activities by our PwC professionals. As part of the team, you’ll help promote and monitor compliance with applicable external and internal policies, laws and regulations and subsequently, manage PwC’s regulatory, litigation and reputational risk.
As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.
Deal effectively with ambiguous and unstructured problems and situations.
Initiate open and candid coaching conversations at all levels.
Move easily between big picture thinking and managing relevant detail.
Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.
Contribute technical knowledge in area of specialism.
Contribute to an environment where people and technology thrive together to accomplish more than they could apart.
Navigate the complexities of cross-border and/or diverse teams and engagements.
Initiate and lead open conversations with teams, clients and stakeholders to build trust.
Uphold the firm's code of ethics and business conduct.
Job Requirements and Preferences :
Basic Qualifications :
Minimum Degree Required :
High School Diploma
Minimum Years of Experience :
6 year(s) of experience managing ethics and investigations, emphasizing related policy writing/analysis and data/analytics reporting.
Preferred Qualifications :
Degree Preferred :
Preferred Knowledge/Skills :
Demonstrates intimate knowledge or a proven record of success in some or all of the following areas:
Investigating complex and sensitive complaints involving alleged violations of law, regulation and policy from intake and triage through discipline and closure;
Developing and improving policies and processes;
Providing professional services in audit -- internal or external -- finance, law, forensics, tax, risk or advisory;
Investigating or auditing report writing, and trend analysis (analyzing data and preparing reports); and,
Managing ethics, code-of-conduct, compliance and related topics, policies and processes from an Ethics & Compliance or related perspective (e.g., audit, legal, forensic investigations, HR, IT, finance, security or procurement).
Demonstrates intimate abilities and/or a proven record of success in some or all of the following areas:
Possessing audit or investigation skills, preferably involving complaints of law, regulation and integrity violations, including harassment, discrimination, retaliation, time, expense, gifts and entertainment fraud, conflicts of interest, and breach of privacy/confidentiality;
Leveraging written and verbal communication skills involving (1) receiving and investigating complaints (2) having challenging, sensitive and confidential conversations (3) providing policy guidance (4) policy maintenance and development (5) ethics communications and training and (6) trend analyses;
Conducting root cause analyses including change agility, especially the abilities to analyze data and report on on trends and continuously improve processes to align with regulatory and business changes;
Operating with a high degree of independence and accountability in the receipt, triage and investigation of complaints, while guiding, coaching and collaborating with internal leaders, staff, clients and vendors;
Organizing and prioritizing responsibilities in order to manage multiple projects concurrently; and
Managing, training or supervising investigators; and,
Collaborating with stakeholder functions in an internal investigations process, including HR, Legal, Internal Audit, IT, Security, Finance, and Procurement, seeking diverse views to encourage improvement and innovation.
For positions in Colorado, visit the following link for information related to Colorado's Equal Pay for Equal Work Act: https://pwc.to/coloradoifsseniormanager.