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PwC e3hub Transformation Delivery Manager in Los Angeles, California

Specialty/Competency: IFS - Internal Firm Services - Other

Industry/Sector: Not Applicable

Time Type: Full time

Travel Requirements: Up to 20%

A career in National Special Functions, within Internal Firm Services, will provide you with the opportunity to support service, sector, and market leaders deliver the unique PwC client experience to our clients. You’ll play an important part in continuously innovating and improving Firm operations so that we can continue to provide the highest quality of services to our current and prospective clients.

Our team’s core functions include quality, communications, metric development, and overall coordination.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Develop new skills outside of comfort zone.

  • Act to resolve issues which prevent the team working effectively.

  • Coach others, recognise their strengths, and encourage them to take ownership of their personal development.

  • Analyse complex ideas or proposals and build a range of meaningful recommendations.

  • Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.

  • Address sub-standard work or work that does not meet firm's/client's expectations.

  • Use data and insights to inform conclusions and support decision-making.

  • Develop a point of view on key global trends, and how they impact clients.

  • Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.

  • Simplify complex messages, highlighting and summarising key points.

  • Uphold the firm's code of ethics and business conduct.

The e3hub is a transformation team responsible for supporting, enabling and driving transformation within Business Services. The team manages the intake, road mapping and governance of strategic opportunities, generating transformational demand, delivering services that support delivery of those opportunities and measuring the return and success of transformation.

Job Requirements and Preferences :

Basic Qualifications :

Minimum Degree Required :

High School Diploma

Minimum Years of Experience :

4 year(s)

Preferred Qualifications :

Degree Preferred :

Bachelor Degree

Preferred Knowledge/Skills :

Demonstrates, abilities and/or a proven record of success managing efforts identifying and addressing client needs, including:

  • Assisting proactively in the understanding and management of multiple projects and customers, while reporting to Senior Managers and above;

  • Evaluating current business operations and identification of solutions to improve efficiency, effectiveness, reduce costs and ultimately make the most appropriate use of the Firm’s resources;

  • Demonstrating experience in coaching and consulting leaders and teams towards transformational change

  • Bringing thought leadership & knowledge to the team, leadership and the organization actively;

  • Providing an industry leading experience to all customers in the delivery of our services and their interaction with the e3hub;

  • Preparing and delivering executive-level written and verbal presentations to influence and guide leadership to make meaningful, transformational change;

  • Demonstrating public speaking/presenting skills, including the ability to facilitate groups of people towards an end objective;

  • Facilitating end-to-end (planning through to execution) of small to large (ranging between 6-40 participants) sessions over 1-2 days to help groups achieve their end objective(s) (e.g., future state, process mining/design, automation, strategy, etc);

  • Possessing change agent/game changer mindset and is flexible in meeting team and customer needs;

  • Understanding/knowledge of process/project/change management tools and methodologies. (e.g., design thinking, EPQ, BPI, Six Sigma);

  • Demonstrating experience in automation and ability to perform automation assessments and process mapping as an input to automation;

  • Understanding and application of the Agile mindset, values, principles and methodologies (including kanban and scrum) with the ability to train others in its subtleties;

  • Understanding of user experience (UX), user interface (UI) and data principles ;

  • Pursuing an “infinite learner” strategy by constantly expanding your knowledge of organizational behavior, technologies, innovation concepts and trends, etc.; and,

  • Coaching, training and leading others.

At PwC, our work model includes three ways of working: virtual, in-person, and flex (a hybrid of in-person and virtual). Visit the following link to learn more: https://pwc.to/ways-we-work.

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

For positions in Colorado, visit the following link for information related to Colorado's Equal Pay for Equal Work Act: https://pwc.to/coloradoifsmanager.

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