PwC People Analytics and Insights - Survey Operations Senior Associate in McLean, Virginia
A career in our People Analytics and Insights practice, within People and Organisation services, will provide you with the opportunity to help our clients reset their talent strategies and deliver extraordinary business results through their people. We focus on evaluating and managing their unique challenges so our clients can maximise their return on the overall investment in human capital. You’ll gain a tremendous depth of expertise in all aspects of human capital, including creating sustainable value through people culture and change, designing compensation and retirement strategies, and improving human capital operations.
Our team helps business leaders design survey programmes that deliver meaningful insight into attitudes and behaviours that will improve business outcomes. Our team focuses on developing and analysing surveys related to workforce, market research, and customer satisfaction to find ways organisations can optimise Human Resources and establish industry leading practices.
As a Senior Associate, you’ll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to:
Proactively assist in the management of several clients, while reporting to Managers and above
Train and lead staff
Establish effective working relationships directly with clients
Contribute to the development of your own and team’s technical acumen
Keep up to date with local and national business and economic issues
Be actively involved in business development activities to help identify and research opportunities on new/existing clients
Continue to develop internal relationships and your PwC brand
We’re leading the way as technology-enabled tax advisors who provide value through digitization, automation and increased efficiencies - all made possible by equipping our professionals to succeed in a world where transactions are faster, more complicated and require a deeper level of sophistication. PwC Tax provides unparalleled technical knowledge and specialization and industry insights, coupled with the One Firm knowledge that brings everything PwC offers to solve our clients’ needs
Job Requirements and Preferences :
Basic Qualifications :
Minimum Degree Required :
Required Fields of Study :
Accounting, Business Administration/Management, Economics, Finance, International Business, Management, Quantitative Finance
Minimum Years of Experience :
Preferred Qualifications :
Degree Preferred :
Doctor of Philosophy
Preferred Fields of Study :
Business Administration/Management, Economics, Finance, Mathematics, Mathematical Statistics, Statistics, Human Resources Management, Organizational Behavior Studies, Organizational Management, Industrial Psychology
Preferred Knowledge/Skills :
Demonstrates a thorough level of knowledge working on employee surveys, emphasizing the following areas:
Employee lifecycle listening: Onboarding, Engagement, Exit surveys, including pulse surveys: and,
Assessments: Multi-rater feedback, talent assessments.
Demonstrates a thorough level of experience helping with completion of project tasks including:
Development of project plan;
Hierarchy and employee list development;
Analysis of results and creation of reporting deliverables;
Provide training to the client around reporting deliverables and on-line reporting platforms; and,
Help manage project economics - set and adhere to budgets, align and allocate resources, and increase efficiencies over time.
Demonstrates a thorough level of abilities with, and/or a proven record of success as both an individual contributor and team member, identifying and addressing client needs, including:
Managing positive client relationships - ensuring strong satisfaction throughout any given project;
Developing and sustaining deep client relationships using networking, negotiation and persuasion skills to identify and sell potential new service opportunities; and,
Presenting results to client teams (e.g., core sponsor team, Human Resource Business Partners, business leaders).
Demonstrates thorough abilities and/or a proven record of success as a team leader, including:
Creating a positive environment by monitoring workloads of the team while meeting client expectations and respecting the work-life quality of team members;
Providing mentoring, coaching, and overall support to project team members;
Providing candid, meaningful feedback in a timely manner; and,
Providing developmental opportunities to less-experienced staff.
As a tax technical professional, demonstrates ability to research business and industry trends to develop a point of view to leverage in assisting with proposals, considering opportunities across multiple lines of service.
Experimentation with automation & digitization in a professional services environment including but not limited to: - innovating through new and existing technologies, along with experimenting with digitization solutions;
- working with large, complex data sets to build models and leverage data visualization tools.
Exposure to pricing, client value and the negotiation process - including reviewing contracts and finding opportunities to introduce new pricing options.
We are transforming the way we deliver tax services. Find out more about what we do on our Tax Career Page at pwc.to/whatwedotax
All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.
All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law.