PwC Digital Enterprise Content Mgmt (ECM) - FS Advisory Senior Associate in New York, New York

PwC/LOS Overview

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PwC Advisory helps our clients with their most challenging imperatives from strategy through execution. We combine the breadth of knowledge of over 48,000 global professionals with deep industry knowledge to deliver custom solutions for our clients. We work with the world's largest and most complex companies and understand the unique business issues and opportunities our clients face.

Job Description

The Financial Services industry is operating in a challenging environment due to global economic pressure, increasing regulatory demands and capital requirements, and significant operational and technology changes. Our growing Financial Services Advisory team provides strategy, management, technology and risk consulting services to help major financial institutions around the world respond to their most complex business challenges. The Financial Services Advisory practice is composed of three industry sectors: Asset Management, Banking and Capital Markets, and Insurance.

Our Data and Analytics consultants help clients maximize the value of their data.

This high performing team helps clients define their

information strategy, architecture and governance, get the most value from business intelligence and analytics, and implement enterprise content and data management solutions to enable business insights, reduce cost and complexity, increase trust and integrity, and improve operational effectiveness.

PricewaterhouseCoopers Advisory Services advises Fortune 500 companies on developing and implementing effective Enterprise Content Management (ECM) solutions. Subject matter specialists guide clients with:

  • Documenting and enhancing processes and requirements; architecting design solutions; identifying and selecting technology tools; developing and deploying ECM systems; and providing ongoing support and transformational assistance.

  • Developing strategies, methods and tools used to capture, manage, store, preserve and deliver content and documents.

  • Identifying and presenting the business benefits of ECM, following industry standard frameworks to evaluate existing systems and procedures.

  • Leading the analysis, planning, documentation, execution, implementation, and monitoring of ECM implementations and technology components.

Our technology focus is on unstructured content management systems, including document & contract management, records management, web content management, digital asset management, search solutions, e-discovery tools and social media tools.

Position/Program Requirements

Minimum Years of Experience: 3

Minimum Degree Required: Bachelor's degree

Certification(s) Required: Content or Records Management or software vendor certifications, AIIM or ARMA certifications

Degree(s) Preferred: Bachelor's degree in Computer Science or Library and Information Sciences

Knowledge Preferred:

Demonstrates proven thorough knowledge and success in Enterprise Content Management, Records Management, or Business Process Management, including the following:

  • Current knowledge of standards, strategies and governance;

  • Evaluation and selection of content management solutions


  • Project management of implementing ECM systems, including conducting current state-to-future state gap analyses against strategy and technology;

  • Taxonomy building and metadata models.

Demonstrates proven thorough knowledge and success in at least two full implementation projects dealing with technical solution design and development with one or more ECM Platforms, including:

  • Functional hands-on knowledge with one or more ECM Platforms, including: IBM FileNet, EMC Documentum, Microsoft SharePoint, OpenText, Oracle UCM, or Autonomy;

  • Object-oriented programming (.NET/Java), including designing, coding, testing, and troubleshooting;

  • Relational databases (Oracle/SQL Server), including the ability to write and execute SQL queries, PL/SQL (procedures, triggers, functions, etc.);

  • Web development technologies such as HTML, CSS, JavaScript, JSP, ASP.NET;

  • Software Development Life Cycle (SDLC), having lead to completion at least one or more projects;

  • Application architecture, design, and development by creating or contributing to architecture solutions, design documents and guides;

  • Configuration and coding of ECM systems.

Skills Preferred:

Demonstrates proven thorough ability with the following software on projects related to enterprise content management and overall project management:

  • Microsoft SharePoint 2007 & 2010 (WSS, Standard, & Enterprise versions)

  • IBM FileNet P8 (3.5.X and/or 4.X),

  • EMC Documentum v5.3 & v6+ (Administrator, Webtop, web publisher, content server, DFC web services)

  • Oracle UCM/URM 10g & 11g (Universal Content Manager, Universal Records Manager)

  • Autonomy Products

  • Additional ECM solutions

  • Microsoft Project.

Demonstrates proven thorough ability to prepare, document and present concise, accurate documents and reports with attention to business writing and grammar, including:

  • Analyzing information and solving problems

  • Reviewing formal written reports and presenting ideas to small or large groups.

Demonstrates proven thorough ability as a project team member, including:

  • Understanding personal and team roles;

  • Contributing to a positive working environment by building solid relationships with team members;

  • Proactively seeking guidance, clarification and feedback;

  • Providing guidance, clarification and feedback to fellow team members.

Demonstrates proven thorough ability identifying and addressing client needs through actively participating in client discussions and meetings; conducting client interviews to gather data and summarize findings; understanding and communicating a broad range of firm services; and managing engagements, including preparing concise, accurate documents and balancing project economics management with the occurrence of unanticipated issues.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law.