PricewaterhouseCoopers Jobs

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PwC Global Platform Insights Manager GMO in New York, New York

Specialty/Competency: IFS – Internal Firm Services – Other

Industry/Sector: Not Applicable

Time Type: Full time

Travel Requirements: Up to 20%

A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You’ll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth.

Our Data Intelligence and Analysis – Practice Support team provides PwC a series of organisational technology capabilities that include business intelligence, data management, data warehouse, and data assurance. You’ll help with projects that involve information technology strategy and infrastructure, enterprise architecture, enterprise applications, large scale programme and portfolio management, information technology security, data analytics, computer forensics, and emerging technologies like cloud, mobility and social networking.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Develop new skills outside of comfort zone.

  • Act to resolve issues which prevent the team working effectively.

  • Coach others, recognise their strengths, and encourage them to take ownership of their personal development.

  • Analyse complex ideas or proposals and build a range of meaningful recommendations.

  • Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.

  • Address sub-standard work or work that does not meet firm's/client's expectations.

  • Use data and insights to inform conclusions and support decision-making.

  • Develop a point of view on key global trends, and how they impact clients.

  • Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.

  • Simplify complex messages, highlighting and summarising key points.

  • Uphold the firm's code of ethics and business conduct.

Salesforce Success is a global team, accountable for supporting the network to realise full value from the firm’s investment in Salesforce. The team uses deep insight and analytics to understand ways of working and drives consistent marketing and sales best practices to support enablement and adoption of the technologies. It also leads enhancements and innovations of the existing technologies and leads the drive to deliver platform expansion as determined by future investments.

Job Requirements and Preferences :

Basic Qualifications :

Minimum Degree Required :

High School Diploma

Minimum Years of Experience :

4 year(s) years working in a data driven role, preferably in a B2B environment

Preferred Qualifications :

Degree Preferred :

Bachelor Degree

Preferred Knowledge/Skills :

Demonstrating extensive abilities and/or a proven record of success as a team leader:

  • Understanding of the insights and analytics capability within Salesforce and Einstein Plus;

  • Designing analytical approaches to understand sales and marketing behaviours, taking into consideration performance and scalability to large datasets;

  • Using knowledge of measurement and success techniques;

  • Developing and building dashboard templates for use and customisation within territories;

  • Using analytical skills to measure ways of working and make appropriate recommendations regarding interventions to further drive enablement;

  • Experimenting in confidence with emerging technologies (e.g. machine learning and AI) to harvest data lakes and inform the development of go to market strategies;

  • Using knowledge of leveraging insights gained through two or more of the following areas to drive decision making and understand sales and marketing behaviours: Machine learning/predictive modeling, natural language processing, statistical analysis, simulation modeling, and graph analysis, Large scale data processing tools, Data analysis workflow using tools, Data visualization tools;

  • Understanding of NoSQL (Graph, Document, Columnar) database models, XML, relational and other database models and associated SQL;

  • Understanding of ETL tools and techniques, such as tools like Talent, Mapforce, how to map transformation and flow of data from a source to a target system; Performing in development language environments: e.g. Python, Java, Scala, C++, R, SQL, etc. and applying analytical methods to large and complex datasets leveraging one of those languages;

  • Understanding of statistical modelling, algorithms, data mining and machine learning algorithms problem solving;

  • Building and managing relationships across the business and other marketing functions;

  • Navigating complex situations while applying firm policies and procedures to enable compliance across the network;

  • Understanding across marketing and sales capabilities, including sales, marketing, brand and integrated content in a B2B context;

  • Using analytics capability across other GMO technologies such as SEO, DPE; and,

  • Working with leadership and the business to influence how the practice engages with the marketplace.

For positions in Colorado, visit the following link for information related to Colorado's Equal Pay for Equal Work Act: .

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy:

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.


Please note that, at this time, to be in-person at a PwC office, client location or PwC-sponsored events, you must be fully vaccinated against COVID-19.