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PwC Network Partner Talent & Development Manager in New York, New York

Specialty/Competency: IFS – Human Capital (HC)

Industry/Sector: Not Applicable

Time Type: Full time

Travel Requirements: Up to 20%

A career in Learning and Development, within Internal Firm Services, will provide you with the opportunity to contribute to the success of our people by developing quality and relevant learning initiatives that constantly improve the PwC experience. You’ll help us identify and source the best instructors, develop learning and performance improvement solutions across traditional and virtual classroom environments, and consult with other areas of the Firm to ensure our curriculums and initiatives support the PwC strategy.

As part of our Learning and Development Design and Curriculum team, you’ll help lead the design process for all PwC traditional classroom and technology enabled learning solutions. You’ll be working with subject matter specialists, programme directors/managers and project teams to strategise effective ways to educate and train our people on industry related materials.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Develop new skills outside of comfort zone.

  • Act to resolve issues which prevent the team working effectively.

  • Coach others, recognise their strengths, and encourage them to take ownership of their personal development.

  • Analyse complex ideas or proposals and build a range of meaningful recommendations.

  • Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.

  • Address sub-standard work or work that does not meet firm's/client's expectations.

  • Use data and insights to inform conclusions and support decision-making.

  • Develop a point of view on key global trends, and how they impact clients.

  • Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.

  • Simplify complex messages, highlighting and summarising key points.

  • Uphold the firm's code of ethics and business conduct.

Drive the executive learning and development design strategy and project manage the design agenda planning and execution to ensure quality and consistency with the Firm’s strategy as well as leverage cutting edge, digitized solutions. This role's ultimate objective is to support the current and future cohorts of PwC leaders in their leadership roles to shape quality and trustworthiness of the PwC brand and market leadership.

Job Requirements and Preferences :

Basic Qualifications :

Minimum Degree Required :

High School Diploma

Minimum Years of Experience :

4 year(s) 4 years in a global, international, intercultural, virtual environment, as part of a virtual team spread across several time zones.

Preferred Qualifications :

Degree Preferred :

Bachelor Degree

Additional Educational Preferences :

Education-related degree in a relevant discipline (adult education, instructional design/technologies, organizational development, etc.) is preferred

Preferred Knowledge/Skills :

Demonstrates extensive knowledge and/or a proven record of success as a team leader:

  • Leading large scale initiatives with multiple stakeholders and work streams while delivering a high quality, impactful learning intervention spanning both live and digital solutions;

  • Utilizing adult learning theory and instructional design in both formal and informal learning environments, and the linkage between design and learning evaluation/assessment;

  • Being experienced, comfortable, and effective at working with senior level stakeholders across the organization demonstrating an understanding of PwC Network strategy, the underlying business and our client service partners;

  • Partnering with variety of internal and external stakeholders, other COE team members, stakeholders, vendors/outsource providers, Subject Matter Specialists, internal leaders, academia to shape and create effective learning and leadership development solutions; and,

  • Utilizing digital learning platforms, tools and systems, designing and leading for major educational technologies including mobile, micro and nano learning, simulations and branching elearning, videos and animations, electronic performance support, and the applicable development processes/timelines and appropriate uses of these technologies.

Demonstrating extensive abilities and/or a proven record of success in a professional services environment utilizing an array of digital skills to drive higher value, lower cost, and a tech-enabled learning experience, including:

  • Using design thinking and agile project managementtechniques;

  • Maintaining knowledge of current and emerging learning technology trends and experience innovating with new learning technology tools;

  • Analyzing data and communicating data insights to drive decision making;

  • Leveraging the suite of available technology tools to drive efficiency, productivity, and collaboration;

  • Creating engaging, innovative learning activities and compelling course content that enhances retention and transfer;

  • Designing for blended learning solutions that include educational technologies;

  • Understanding the target audience and ensure close collaboration with the representatives of the target group to collect ongoing live feedback that is turned into design development and corrective action plan to ensure relevance and applicability of the leadership development offering;

  • Evaluating CoE strategy to ensure alignment to the needs of the network and target audience needs and development requirements;

  • Analyzing knowledge and performance gaps, desired outcomes, learner characteristics and contexts, and other program or initiative constraints; effectively apply these to the planning of design development activities;

  • Reviewing cumulative assessment and evaluation data and use that feedback to perpetually improve solutions;

  • Creating project plans for all sizes of projects, driving milestones, meeting deadlines, managing to budget, and reprioritizing to complete timely delivery of projects; managing projects from inception to completion;

  • Demonstrating consultation skills working successfully in highly ambiguous environments;

  • Being a team player with highly effective oral and written communication skills, and senior presence;

  • Demonstrating versatility and flexibility to work efficiently across time zones; and,

  • Demonstrating cultural sensitivity & is nimble collaborating with colleagues across the network.

For positions in Colorado, visit the following link for information related to Colorado's Equal Pay for Equal Work Act: https://pwc.to/coloradoifsmanager .

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

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Please note that, at this time, to be in-person at a PwC office, client location or PwC-sponsored events, you must be fully vaccinated against COVID-19.

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