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PwC Operations Transformation - Manufacturing PLS - Senior Associate in New York, New York

Specialty/Competency: Operations

Industry/Sector: Pharma and Life Sciences

Time Type: Full time

Travel Requirements: Up to 80%

A career within Operations Consulting services, will provide you with the opportunity to help our clients optimise all elements of their operations to move beyond the role of a cost effective business enabler and become a source of competitive advantages. We focus on product innovation and development, supply chain, procurement and sourcing, manufacturing operations, service operations and capital asset programmes to drive both growth and profitability.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Use feedback and reflection to develop self awareness, personal strengths and address development areas.

  • Delegate to others to provide stretch opportunities, coaching them to deliver results.

  • Demonstrate critical thinking and the ability to bring order to unstructured problems.

  • Use a broad range of tools and techniques to extract insights from current industry or sector trends.

  • Review your work and that of others for quality, accuracy and relevance.

  • Know how and when to use tools available for a given situation and can explain the reasons for this choice.

  • Seek and embrace opportunities which give exposure to different situations, environments and perspectives.

  • Use straightforward communication, in a structured way, when influencing and connecting with others.

  • Able to read situations and modify behavior to build quality relationships.

  • Uphold the firm's code of ethics and business conduct.

Demonstrates thorough abilities and/or a proven record of success in the following areas:

Industry sector (overarching understanding):

  • Understanding Commercial Manufacturing and/or Technology Transfer for Biologics, Vaccines, Small molecule, Cell/Gene Therapy, Combination products, etc.;

  • Understanding of global manufacturing trends and practices;

  • Understanding of current Good Manufacturing Practices (cGMP); and understanding of ISO certification requirements; and,

  • Understanding shop floor manufacturing experience and understanding of finite scheduling, CAPA resolution, production run execution, material flow, lean manufacturing, risk management.

Function, processes and execution understanding

  • Having experience working on cross-functional teams;

  • Having analytical skills to collect, model, analyze/frame options and recommendations for continuous improvement;

  • Understanding of manufacturing processes and key drivers of improvement for capacity, yield, cycle-time, throughput, COGs, etc.;

  • Understanding Departments: Commercial mfg, pharmaceutical sciences/CMC, drug substance, drug product, formulation, fill/finish, packaging, technology transfer;

  • Understanding processes and activities: PAI Readiness, Sales & Operations Planning (S&OP), Demand/Supply Mgmt, Inventory Mgmt, Warehousing, Contract Mfg.Mgmt., Capacity Mgmt, Capital Mgmt., etc.; and,

  • Understanding TPM and Predictive and preventive maintenance programs.

Technology understanding, application and optimization:

  • Understanding IoT connectivity, big data analytics platforms (e.g. MS Azure), Alteryx, PowerBI; and,

  • Understanding standard technologies and business systems like MES, ERP, or MRP and “next gen” technologies like digital twins and “smart” factories.

Demonstrates thorough abilities and/or a proven record of success contributing to the development of business vision and strategies, managing complex organization transformation through people, process and technology changes, and possessing consultative and project management experiences in the following areas:

  • Building proven and collaborative relationships with team members;

  • Leveraging diverse views to encourage innovation and helping develop and grow team members throughout the course of every engagement by providing timely meaningful written and verbal feedback;

  • Delivering significant business results that reflect strategic and creative thinking, problem solving, and individual initiatives;

  • Identifying and addressing client needs, building, maintaining, and utilizing networks of client relationships;

  • Managing resource requirements, project workflow, budgets, and status updates;

  • Communicating effectively in written and oral formats to various situations and audiences;

  • Managing and conducting quantitative and qualitative benchmarking and primary and secondary analyses of large and complex data; and,

  • Utilizing and applying into projects knowledge of applications and systems that support the following processes: product lifecycle management, ideation management, project planning and requirements gathering and Agile project management.

For positions in Colorado, visit the following link for information related to Colorado's Equal Pay for Equal Work Act: .

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy:

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.


Please note that, at this time, to be in-person at a PwC office, client location or PwC-sponsored events, you must be fully vaccinated against COVID-19.