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PwC Strategy& Healthcare Tech Strategy, Manager in New York, New York

Specialty/Competency: Technology Strategy

Industry/Sector: HI X-Sector

Time Type: Full time

Government Clearance Required: No

Available for Work Sponsorship: No

Travel Requirements: Up to 80%

A career within Technology Strategy services, will provide you with the opportunity to help organisations develop strategies that transform their technology capabilities and solve their most critical challenges. We focus on building technology enabled and agile operating models, planning their new enterprise architecture into a differentiating capability system that helps them win in the market, leveraging digital analytics to enhance the customer experience and optimising business operations, and using modern management techniques such as robotic process automation and next generation sourcing strategies to help our clients get fit for growth.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Develop new skills outside of comfort zone.

  • Act to resolve issues which prevent the team working effectively.

  • Coach others, recognise their strengths, and encourage them to take ownership of their personal development.

  • Analyse complex ideas or proposals and build a range of meaningful recommendations.

  • Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.

  • Address sub-standard work or work that does not meet firm's/client's expectations.

  • Use data and insights to inform conclusions and support decision-making.

  • Develop a point of view on key global trends, and how they impact clients.

  • Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.

  • Simplify complex messages, highlighting and summarising key points.

  • Uphold the firm's code of ethics and business conduct.

Job Requirements and Preferences :

Basic Qualifications :

Minimum Degree Required :

Bachelor Degree

Minimum Years of Experience :

5 year(s)

Preferred Qualifications :

Degree Preferred :

Master Degree

Preferred Knowledge/Skills :

Demonstrates extensive abilities in consulting and strategic experience within the Healthcare Payer and Provider industries.

Demonstrates extensive-level abilities helping companies define and evaluate digital and technology strategies and investment portfolios, reflecting market, competitive and other external drivers. Specific areas of focus include:

  • Digital Strategy;

  • CRM Strategy;

  • Technology Strategy; and,

  • Data & Analytics Strategy.

Demonstrates extensive leadership, strategic and creative thinking, problem solving, individual initiative, and the following:

  • Possessing the ability to identify digital health trends and develop strategic solutions;

  • Conducting market research and quantitative and qualitative analyses, including the synthesis of complex data into meaningful insights;

  • Having exposure to CRM solutions and understanding of their applicability from marketing, sales, and service perspectives;

  • Leading customer segmentation, persona development, journey maps and identifying business and technology capability and solutions needs;

  • Understanding of human-centered design principles;

  • Leading and designing agile solution delivery models including definition of people, process and technology dimensions;

  • Managing a team to a successful project conclusion; and,

  • Identifying and addressing client needs: building, maintaining, and utilizing networks of client relationships.

Demonstrates extensive-level abilities to understand business strategies; design solutions that provide business and technology implementation road maps and technology architecture recommendations; and develop project phases and program plans. Proven success leading teams and expertise in:

  • Business architectures (i.e. Knowledge or Information Architecture, Process Architecture, Organization Architecture, or Products and Services Offering Architecture) and Operations used to support creating client-driven transformation solutions throughout the transformation lifecycle (i.e. Strategy and Analysis; Business Case Development; Design; Construction; Implementation; Operations and Support);

  • Core business solutions within industries–EHR, CRM, population health management, etc.;

  • Collaboration with Enterprise Architects to create strategic roadmaps, principles, standards and reference architectures;

  • Engagement with business executives to define business strategy, capabilities, and future-state business architecture;

  • Evaluation of business architecture structures from business capability to process to organization;

  • Guidance provided to PMO to develop project level requirements and establish compliance with business architecture, enterprise and functional area strategic roadmaps; and,

  • Alignment with internal teams to verify budget and resource commitment to support roadmaps (via architecture dependencies and prioritization).

Demonstrates extensive-level abilities and/or a record of success managing and executing the following areas:

  • Identify and address client needs, build relationships with clients, develop an awareness of Firm services;

  • Communicate with the client in an organized and knowledgeable manner;

  • Deliver clear requests for information;

  • Demonstrate flexibility in prioritizing and completing tasks;

  • Communicate and manage potential conflicts;

  • Develop strategy as well as write, communicate, facilitate, and present cogently to all levels of industry audiences, clients, internal staff and management, documenting effectively, using non-technical business terms and vocabulary that will be clearly understood by all users and co-workers;

  • Coordinating, facilitating and making presentations;

  • Develop models (conceptual, logical, physical, as-built) for business and technology solutions;

  • Design and lead architecture engagements aligned to a client's business strategy;

  • Search and analyze large and complex data sets, conducting quantitative and qualitative analyses;

  • Lead teams and work closely and harmoniously with both business users and IT personnel on projects; and,

  • Translate end state business and technology models into architectural blueprints.

For positions in Colorado, visit the following link for information related to Colorado's Equal Pay for Equal Work Act: .

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.