PwC Cybersecurity - ServiceNow HRSD - Manager in Philadelphia, Pennsylvania
Specialty/Competency: Cybersecurity & Privacy
Industry/Sector: Not Applicable
Time Type: Full time
Travel Requirements: Up to 20%
A career in our Security Architecture practice, within Cybersecurity and Privacy services, will provide you with the opportunity to help our clients implement an effective cybersecurity programme that protects against threats, propels transformation, and drives growth. As companies pivot toward a digital business model, exponentially more data is generated and shared among organisations, partners and customers. You’ll play an integral role in helping our clients ensure they are protected by developing transformation strategies focused on security, efficiently integrate and manage new or existing technology systems to deliver continuous operational improvements and increase their cybersecurity investment, and detect, respond, and remediate threats.
In joining, you’ll be a part of a team that helps organisations design and create sustainable security solutions to provide foundational capabilities and operational discipline through a focus on enterprise requirements and prioritisation, Information Technology security architecture, and the software development lifecycle.
Develop new skills outside of comfort zone.
Act to resolve issues which prevent the team working effectively.
Analyse complex ideas or proposals and build a range of meaningful recommendations.
Address sub-standard work or work that does not meet firm's/client's expectations.
Use data and insights to inform conclusions and support decision-making.
Develop a point of view on key global trends, and how they impact clients.
Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
Simplify complex messages, highlighting and summarising key points.
Uphold the firm's code of ethics and business conduct.
Job Requirements and Preferences :
Basic Qualifications :
Minimum Degree Required :
Minimum Years of Experience :
Preferred Qualifications :
Preferred Fields of Study :
Computer and Information Science, Computer Engineering, Computer Systems Analysis, Information CyberSecurity, Information CyberSecurity & Accounting
Certification(s) Preferred :
Preferred Knowledge/Skills :
Demonstrates extensive abilities and/or a proven record of success leading technical aspects of project delivery and solution delivery including:
Participating as a key member of the implementation project team;
Leading development activities by collaborating on design and directing the technical solutions to be implemented on a project;
Mentoring field resources in implementation methodology, configuration and industry leading practices for the ServiceNow application suite;
Leveraging hands-on configuration development of the ServiceNow platform, integrations, MID servers, and various other related systems as a project requires;
Working with Service Management Consultants to build the system from specific client requirements
Documenting design, specific solutions, and client-facing materials;
Documenting custom solutions and internal materials;
Configuring proof-of-concept and demonstration solutions to support sales and other related efforts;
Driving continuous improvements for implementation methodology and service offerings; and,
Building internal practice methodologies, guides and intellectual property to improve consistency and quality for client delivery.
Demonstrates extensive knowledge and/or a proven record of success with the following:
Experience with ServiceNow HRSD modules
General Consulting: Demonstrated ability to influence and consult (providing options with pros, cons and risks) during project delivery;
Administering and configuring the ServiceNow platform; and,
Knowledge of IT Operations Management including basic networking principles, virtualization, cloud computing, availability monitoring and analysis as well as configuration management.
Additional application instructions
A Service Management Consultant focuses on facilitation and documentation of business requirements, documentation of functional requirements, facilitation of iteration reviews, authoring of functional and user test scripts, and facilitation user testing activities. The Service Management Consultant is responsible for defining how a client’s Service Strategy, Service Organizational Design, Service Processes, and Service Operations are made operational with their enabling technologies.
For positions in Colorado, visit the following link for information related to Colorado's Equal Pay for Equal Work Act: https://pwc.to/coloradoadvisorymanager.