PwC PwC Tech Salesforce Dev Ops Engineer in Pittsburgh, Pennsylvania
Specialty/Competency: IFS - Information Technology (IT)
Industry/Sector: Not Applicable
Time Type: Full time
Travel Requirements: Up to 20%
A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You’ll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth.
Our System Architecture team helps build customisable specific system solutions that enhance PwC’s system capabilities to appropriately serve all client needs. As part of the team, you’ll use enterprise architecture across application areas to build delivery models that map PwC capabilities to business needs outlined by clients.
As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
Develop new skills outside of comfort zone.
Act to resolve issues which prevent the team working effectively.
Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
Analyse complex ideas or proposals and build a range of meaningful recommendations.
Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
Address sub-standard work or work that does not meet firm's/client's expectations.
Use data and insights to inform conclusions and support decision-making.
Develop a point of view on key global trends, and how they impact clients.
Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
Simplify complex messages, highlighting and summarising key points.
Uphold the firm's code of ethics and business conduct.
The Full Stack Engineer is responsible for operations of multiple complex stage and production data lake environments. While they do not do development work on the platforms, they perform code release deployments and technology upgrades to these environments and will be required to troubleshoot and monitor issues that require knowledge of development languages, COTS applications, and infrastructure (cloud and on prem).
Job Requirements and Preferences :
Basic Qualifications :
Minimum Degree Required :
Minimum Years of Experience :
Preferred Qualifications :
Certification(s) Preferred :
Salesforce Administrator, Platform Developer I and/or Platform Developer II, Marketing Cloud certifications. Other certifications like ISC2 CCSP Certified Cloud Security Professional, ITIL Certification(s) or CCNA/P are a plus.
Preferred Knowledge/Skills :
Demonstrates extensive abilities and/or a proven record of success as a team leader including:
Understanding of and experience with general salesforce setup and configuration such as workflows, validation rules, triggers, field updates, page layouts, record types, formula fields, report types etc.;
Understanding of environment maintenance tasks such as managing admin access, managing sandboxes, handling confidential data, Single Sign On, Certificate & Key Management, License Management etc.;
Building, maintaining and controlling lower and production environments;
Demonstrating communication skills and the ability to drive continuous performance improvements with stakeholders, vendors and technology subject matter specialists;
Using of Data Loader & Workbench tools;
Working with Reports and dashboards development and management;
Displaying skills in Einstein Analytics administration and familiarity with dashboards, lenses, recipes, data sets, etc;
Using Marketing Cloud administration, MC connect, SSO, Data extension configurations, Integrations setup/configuration, Business unit and roles administration, Journey builders setup, etc.;
Troubleshooting incidents in stage and production environments, ServiceNow familiarity for reporting and configuration;
Establishing proactive monitoring and alerting capabilities exist for all components of the platform;
Establishing system health and capacity is reviewed and enhanced as needed;
Documenting SOPs, and perform knowledge transfer to others;
Working with Apex and Visualforce development is a plus;
Displaying skills in Release Management using Salesforce DX, GIT, Azure DevOps (VSTS), Visual Code Editor, CI/CD etc.; Validate requirements, source code branches, deploy, and troubleshoot deployments of code and technologies in stage and production environments; and,
Understanding management of source code for branch and merge strategy;
For positions in Colorado, visit the following link for information related to Colorado's Equal Pay for Equal Work Act: https://pwc.to/coloradoifsmanager.