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PwC E&C - Ethics & Business Conduct Senior Manager in San Antonio, Texas

Specialty/Competency: IFS - Risk & Quality (R&Q)

Industry/Sector: Not Applicable

Time Type: Full time

Travel Requirements: Up to 20%

A career in Risk Management, within Internal Firm Services, will provide you with the opportunity to advance and foster integrity based decision making and conduct by PwC professionals throughout our organisation. You’ll focus on promoting and monitoring compliance with applicable external laws and regulations as well as internal policies and procedures to help manage PwC’s regulatory, litigation, and reputational risk.

Our Compliance team is responsible for oversight of all Compliance activities by our PwC professionals. As part of the team, you’ll help promote and monitor compliance with applicable external and internal policies, laws and regulations and subsequently, manage PwC’s regulatory, litigation and reputational risk.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.

  • Deal effectively with ambiguous and unstructured problems and situations.

  • Initiate open and candid coaching conversations at all levels.

  • Move easily between big picture thinking and managing relevant detail.

  • Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.

  • Contribute technical knowledge in area of specialism.

  • Contribute to an environment where people and technology thrive together to accomplish more than they could apart.

  • Navigate the complexities of cross-border and/or diverse teams and engagements.

  • Initiate and lead open conversations with teams, clients and stakeholders to build trust.

  • Uphold the firm's code of ethics and business conduct.

Job Requirements and Preferences :

Basic Qualifications :

Minimum Degree Required :

High School Diploma

Minimum Years of Experience :

6 year(s) of experience managing ethics and investigations, emphasizing related policy writing/analysis and data/analytics reporting.

Preferred Qualifications :

Degree Preferred :

Bachelor Degree

Preferred Knowledge/Skills :

Demonstrates intimate knowledge or a proven record of success in some or all of the following areas:

  • Investigating complex and sensitive complaints involving alleged violations of law, regulation and policy from intake and triage through discipline and closure;

  • Developing and improving policies and processes;

  • Providing professional services in audit -- internal or external -- finance, law, forensics, tax, risk or advisory;

  • Investigating or auditing report writing, and trend analysis (analyzing data and preparing reports); and,

  • Managing ethics, code-of-conduct, compliance and related topics, policies and processes from an Ethics & Compliance or related perspective (e.g., audit, legal, forensic investigations, HR, IT, finance, security or procurement).

Demonstrates intimate abilities and/or a proven record of success in some or all of the following areas:

  • Possessing audit or investigation skills, preferably involving complaints of law, regulation and integrity violations, including harassment, discrimination, retaliation, time, expense, gifts and entertainment fraud, conflicts of interest, and breach of privacy/confidentiality;

  • Leveraging written and verbal communication skills involving (1) receiving and investigating complaints (2) having challenging, sensitive and confidential conversations (3) providing policy guidance (4) policy maintenance and development (5) ethics communications and training and (6) trend analyses;

  • Conducting root cause analyses including change agility, especially the abilities to analyze data and report on on trends and continuously improve processes to align with regulatory and business changes;

  • Operating with a high degree of independence and accountability in the receipt, triage and investigation of complaints, while guiding, coaching and collaborating with internal leaders, staff, clients and vendors;

  • Organizing and prioritizing responsibilities in order to manage multiple projects concurrently; and

  • Managing, training or supervising investigators; and,

  • Collaborating with stakeholder functions in an internal investigations process, including HR, Legal, Internal Audit, IT, Security, Finance, and Procurement, seeking diverse views to encourage improvement and innovation.

At PwC, our work model includes three ways of working: virtual, in-person, and flex (a hybrid of in-person and virtual). Visit the following link to learn more: https://pwc.to/ways-we-work.

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

For positions in Colorado, visit the following link for information related to Colorado's Equal Pay for Equal Work Act: https://pwc.to/coloradoifsseniormanager.

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