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PwC Functional & Industry Apps Consulting, Sr Manager (Financial Services) in San Francisco, California

A career in our Financial Services Enabling Technologies practice, within Industry and Functional Apps services, will provide you with the opportunity to build secure and new digital experiences for customers, employees, and suppliers. We focus on improving apps or developing new apps for traditional and mobile devices as well as conducting usability testing to find ways to improve our clients’ user experience.

As part of our team, you’ll help clients harness technology systems in financial services focusing on areas such as insurance, sales performance management, retirement and pension, asset management, and banking & capital markets.

To really stand out and make us ?t for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Manager, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Take action to ensure everyone has a voice, inviting opinion from all.

  • Establish the root causes of issues and tackle them, rather than just the symptoms.

  • Initiate open and honest coaching conversations at all levels.

  • Move easily between big picture thinking and managing relevant detail.

  • Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.

  • Develop specialised expertise in one or more areas.

  • Advise stakeholders on relevant technical issues for their business area.

  • Navigate the complexities of global teams and engagements.

  • Build trust with teams and stakeholders through open and honest conversation.

  • Uphold the firm’s code of ethics and business conduct.

Certification(s) Preferred :

Guidewire and Scrum Master Certification

Preferred Knowledge/Skills :

Demonstrates intimate abilities and/or a proven record of success in managing projects related to and/or leveraging one or more of the following areas related to systems configurations within the Insurance industry, including:

  • Guidewire Policy Center, Billing Center, Claim Center, Contact Center and Portal;

  • GOSU, Guidewire Event and Rules Framework and object oriented programming;

  • JAVA scriptwriting, emphasizing hosting and consuming web services that leverage Java;

  • Web service hosting and consuming, using Guidewire studio toolkits;

  • XML Coding;

  • AEN and code repository such as Clear Case, SVN, TFS; and,

  • Cogent communication, facilitation, and presentation to and/or for all levels of industry audiences, clients and internal staff and management.

Demonstrates intimate abilities and/or a proven record of success in identifying and addressing client needs by:

  • Building solid relationships with clients;

  • Developing an awareness of Firm services;

  • Communicating with the client in an organized and knowledgeable manner;

  • Delivering clear requests for information;

  • Demonstrating flexibility in prioritizing and completing tasks; and,

  • Communicating potential conflicts to a supervisor.

Demonstrates intimate abilities and/or a proven record of success in leading engagement and project teams, within the Financial Services and Insurance industries is preferred.

Demonstrates intimate abilities and/or a proven record of success as a team member by:

  • Understanding personal and team roles;

  • Contributing to a positive working environment by building solid relationships with team members;

  • Seeking guidance, clarification and feedback proactively; and,

  • Providing guidance, clarification and feedback to less experienced staff.

Demonstrates intimate abilities and/or a proven record of success in creative thinking and problem solving skills, individual initiative and the following abilities, leveraging MS Office (Word, Excel, Access, PowerPoint), Lotus Notes and other technologies appropriately including the following areas:

  • Communicating in an organized and knowledgeable manner in written and verbal formats including delivering clear requests for information and communicating potential conflicts;

  • Managing teams and/or workstreams on an engagements, staying educated on current trends and assisting in the development of knowledge capital;

  • Collaborating with business development teams responsible for writing and presenting proposals to prospective clients;

  • Presenting to senior executives, with the ability to develop lasting relationships; and,

  • Identifying and addressing client needs while displaying the ability to contribute to the development of a business vision and manage implementation efforts with complex project management capabilities.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law.

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