PwC People Analytics and Insights - Metrics & Analytics Manager in San Francisco, California
A career in our People Analytics and Insights practice, within People and Organisation services, will provide you with the opportunity to help our clients reset their talent strategies and deliver extraordinary business results through their people. We focus on evaluating and managing their unique challenges so our clients can maximise their return on the overall investment in human capital. You’ll gain a tremendous depth of expertise in all aspects of human capital, including creating sustainable value through people culture and change, designing compensation and retirement strategies, and improving human capital operations.
Our team helps business leaders design survey programmes that deliver meaningful insight into attitudes and behaviours that will improve business outcomes. Our team focuses on developing and analysing surveys related to workforce, market research, and customer satisfaction to find ways organisations can optimise Human Resources and establish industry leading practices.
As a Manager, you’ll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to:
Proactively assist in the management of a portfolio of clients, while reporting to Senior Managers and above
Be involved in the financial management of clients
Be actively involved in business development activities to help identify and research opportunities on new/existing clients
Contribute to the development of your own and team’s technical acumen
Develop strategies to solve complex technical challenges
Assist in the management and delivering of large projects
Train, coach, and supervise staff
Keep up to date with local and national business and economic issues
Continue to develop internal relationships and your PwC brand
We’re leading the way as technology-enabled tax advisors who provide value through digitization, automation and increased efficiencies - all made possible by equipping our professionals to succeed in a world where transactions are faster, more complicated and require a deeper level of sophistication. PwC Tax provides unparalleled technical knowledge and specialization and industry insights, coupled with the One Firm knowledge that brings everything PwC offers to solve our clients’ needs
Job Requirements and Preferences :
Basic Qualifications :
Minimum Degree Required :
Required Fields of Study :
Business Administration/Management, Economics, Finance, Mathematics, Mathematical Statistics, Statistics, Public Policy Analysis, Human Resources Management, Organizational Behavior Studies, Organizational Management
Minimum Years of Experience :
Certification(s) Required :
One of the following is required: Senior Professional in Human Resources (SPHR), Professional in Human Resources (PHR) or a Masters (Business Administration, Economics, Finance, Health related, Human Resources, Mathematics, Public Policy, Statistics or Industrial/Organizational Psychology and Personnel Psychology) and Workday certified
Preferred Qualifications :
Degree Preferred :
Doctor of Philosophy
Preferred Fields of Study :
Business Administration/Management, Economics, Finance, Mathematics, Mathematical Statistics, Statistics, Human Resources Management, Organizational Behavior Studies, Organizational Management, Industrial Psychology
Preferred Knowledge/Skills :
Demonstrates proven extensive knowledge in the areas of, and/or success in roles involving managing, HR analytics and reporting engagements, especially HR analytic platforms such as Workday.
Demonstrates proven extensive abilities and success with managing efforts with identifying and addressing client needs: building, maintaining, and utilizing networks of client relationships and community involvement; communicating value propositions; managing resource requirements, project workflow, budgets, billing, collection; and, preparing or coordinating complex written and verbal materials. Demonstrates proven extensive abilities and success as a team leader: supervising teams to create an atmosphere of trust and seeking diverse views to encourage improvement and innovation; answering questions and providing direction to less-experienced staff; coaching staff including providing timely meaningful written and verbal feedback.
Demonstrates success as tax technical business advisor, including developing new relationships, making introductions to sell new services and doing so with a "One Firm" service mindset. Preferred familiarity with a CRM system.
Demonstrates knowledge of automation & digitization in a professional services environment including but not limited to:- innovating through new and existing technologies, along with experimenting with digitization solutions;
working with large, complex data sets to build models and leverage data visualization tools to provide insights to clients;
utilizing digitization tools to reduce hours and optimize engagements
Knowledge of alternative fee arrangements, including the use of pricing tools, to provide a point of view on pricing strategies.
We are transforming the way we deliver tax services. Find out more about what we do on our Tax Career Page at pwc.to/whatwedotax
All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.
For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.
All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law.