PwC PwC Technology - Analytics Senior Engineer in San Jose, California
Specialty/Competency: IFS - Information Technology (IT)
Industry/Sector: Not Applicable
Time Type: Full time
Travel Requirements: Up to 20%
A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You’ll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth.
Our System Architecture team helps build customisable specific system solutions that enhance PwC’s system capabilities to appropriately serve all client needs. As part of the team, you’ll use enterprise architecture across application areas to build delivery models that map PwC capabilities to business needs outlined by clients.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.
Deal effectively with ambiguous and unstructured problems and situations.
Initiate open and candid coaching conversations at all levels.
Move easily between big picture thinking and managing relevant detail.
Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.
Contribute technical knowledge in area of specialism.
Contribute to an environment where people and technology thrive together to accomplish more than they could apart.
Navigate the complexities of cross-border and/or diverse teams and engagements.
Initiate and lead open conversations with teams, clients and stakeholders to build trust.
Uphold the firm's code of ethics and business conduct.
3+ years experience using Adobe Analytics Suite
2+ years of experience working with tag management platforms (Launch, DTM, Tealium)
3+ years of experience designing and implementing web analytics solutions
Job Requirements and Preferences :
Basic Qualifications :
Minimum Degree Required :
High School Diploma
Minimum Years of Experience :
Preferred Qualifications :
Degree Preferred :
Preferred Fields of Study :
Information Technology, Computer Systems Analysis, Management Information Systems, Computer Applications, Computer Engineering, Computer Programming
Certification(s) Preferred :
Preferred Knowledge/Skills :
Demonstrates extensive abilities and/or proven record of success in leveraging data to generate Customer insights, including the following areas:
Working with clients to define Key Performance Indicators for new projects/enhancements;
Designing and implementing Adobe Analytics for large, global solutions (e.g. sites that span the globe and render content in many different languages, supporting 10s of domains);
Owning full responsibility for analytics needs across several custom analytics platforms;
Managing the processes for capture, storage, usage and tracking of online activity from multiple web solutions that are global and complex in nature;
Ensuring data integrity & documentation of tracking standards;
Troubleshooting and debugging analytics implementations;
Working across both marketing and development to support both teams with analytics tracking;
Engaging with projects to ensure the analytics solutions meet business requirements;
Delivering clear and actionable recommendations to improve and optimize the customer experience;
Generating reports and providing insights and recommendations based on data;
Providing guidance to develop tagging framework and provide QA support;
Proactively identifying issues and recommending resolutions, while working closely with key business leaders to offer alternatives and enhancements; and,
Managing the implementation and tracking of digital marketing initiatives both current and future.
Demonstrates thorough knowledge and skills with analytics technologies, including the following:
Exhibiting experience with web optimization and personalization platforms (Target, AAM, Krux);
Utilizing experience with DMP, CDP, and/or data layer;
Understanding of Adobe’s Experience Cloud solutions (e.g. AEM, Target, AAM, Real-time CDP, etc.);
Showcasing experience with crafting customer-centric datasets;
Extensive and thorough understanding of digital marketing;
Driving experience in technical architecture/framework of analytical eco-system(s); and,
Designing solutions and writing technical documentation for a medium/large scale commercial website.
Demonstrates enhanced knowledge and skills in customer and stakeholder management, including the following:
Showcasing experience in interfacing between business and implementation teams;
Highlighting history of building relationships with customers;
Utilizing enhanced written, verbal, and presentation skills; and,
Illustrating as a quick learner who can solve problems and is self-motivated.
At PwC, our work model includes three ways of working: virtual, in-person, and flex (a hybrid of in-person and virtual). Visit the following link to learn more: https://pwc.to/ways-we-work.
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.
For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.
For positions in Colorado, visit the following link for information related to Colorado's Equal Pay for Equal Work Act: https://pwc.to/coloradoifsseniormanager.