PricewaterhouseCoopers Jobs

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PwC Global Chief Data Office - EMS Operations Process Manager in Tampa, Florida

Specialty/Competency: IFS – Internal Firm Services – Other

Industry/Sector: Not Applicable

Time Type: Full time

Travel Requirements: Up to 20%

A career in National Special Functions, within Internal Firm Services, will provide you with the opportunity to support service, sector, and market leaders deliver the unique PwC client experience to our clients. You’ll play an important part in continuously innovating and improving Firm operations so that we can continue to provide the highest quality of services to our current and prospective clients.

Our team focuses on representing data as a strategic business asset to help serve our clients. You’ll focus on using data and information across PwC to drive change and improvements in data related operations to help enable the business as well as provide insights related to attendant risks.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Develop new skills outside of comfort zone.

  • Act to resolve issues which prevent the team working effectively.

  • Coach others, recognise their strengths, and encourage them to take ownership of their personal development.

  • Analyse complex ideas or proposals and build a range of meaningful recommendations.

  • Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.

  • Address sub-standard work or work that does not meet firm's/client's expectations.

  • Use data and insights to inform conclusions and support decision-making.

  • Develop a point of view on key global trends, and how they impact clients.

  • Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.

  • Simplify complex messages, highlighting and summarising key points.

  • Uphold the firm's code of ethics and business conduct.

Job Requirements and Preferences :

Basic Qualifications :

Minimum Degree Required :

High School Diploma

Minimum Years of Experience :

5 year(s)

Preferred Qualifications :

Degree Preferred :

Bachelor Degree

Preferred Knowledge/Skills :

Demonstrates extensive abilities and/or a proven record of success in the following areas:

  • Leveraging business consultative and presentation skills to work with territories and stakeholders of all levels;

  • Processing modeling with modeling tools (e.g. Visio) and understanding of related data concepts;

  • Applying and optimizing process flows from each territory,as well as how information is used for reporting;

  • Approaching to navigating various functional networks and leveraging relationships to find solutions and information;

  • Utilizing database concepts and analytical reporting tools (e.g. SQL, Alteryx, Tableau, PowerBI);

  • Automating design principles and knowledge of RPA tools (Blue Prism, UiPath, Automation Anywhere, NICE or equivalent);Global PwC technologies such as ServiceNow, Source, Salesforce, iPower;

  • Managing priorities and collaborating across delivery teams;

  • Conducting needs and impact analysis on business data requests, and defining ways to link data, processes, and systems throughout the organization to achieve optimal efficiency and align information technology with business initiatives;

  • Managing, developing and coaching direct reports;

  • Creating an atmosphere of trust, leveraging diverse views, coaching staff, encouraging improvement and innovation;

  • Creating and conveying value propositions (oral or written), sharing insight, validating, co-developing a solution, and moving to next steps; and,

  • Understanding of independence, assurance and finance principles.

For positions in Colorado, visit the following link for information related to Colorado's Equal Pay for Equal Work Act: https://pwc.to/coloradoifsmanager .

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

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Please note that, at this time, to be in-person at a PwC office, client location or PwC-sponsored events, you must be fully vaccinated against COVID-19.

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