PricewaterhouseCoopers Jobs

Job Information

PwC Data Platform L3 Support - Sr. Manager in United States

Specialty/Competency: IFS - Information Technology (IT)

Industry/Sector: Not Applicable

Time Type: Full time

Travel Requirements: Up to 20%

A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You’ll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth.

Our System Architecture team helps build customisable specific system solutions that enhance PwC’s system capabilities to appropriately serve all client needs. As part of the team, you’ll use enterprise architecture across application areas to build delivery models that map PwC capabilities to business needs outlined by clients.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.

  • Deal effectively with ambiguous and unstructured problems and situations.

  • Initiate open and candid coaching conversations at all levels.

  • Move easily between big picture thinking and managing relevant detail.

  • Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.

  • Contribute technical knowledge in area of specialism.

  • Contribute to an environment where people and technology thrive together to accomplish more than they could apart.

  • Navigate the complexities of cross-border and/or diverse teams and engagements.

  • Initiate and lead open conversations with teams, clients and stakeholders to build trust.

  • Uphold the firm's code of ethics and business conduct.

Preferred skills

  • Demonstrates intimate-level abilities and/or a proven record of success managing efforts with identifying and addressing client needs including:

  • Engineering expertise in Cloud Service Providers capabilities similar to Platform monitoring setup, RBAC, CSP Policy architecture, New services integration;

  • Solutioning architect/engineering in Cloud agnostic capabilities similar to Policy, Application Monitoring, Infrastructure Monitoring, Security Monitoring, Segmentation;

  • Utilizing DevOps solution architect/engineering in Cloud Service Providers capabilities;

  • Providing solution direction for enabling Cloud capabilities (Emerging technologies);

  • Aligning of compliance standards into design architecture using CSA framework;

  • Giving feedback into financials for new technology needs;

  • Contributing to other Cloud CTO life cycles through guidance, compliance checks, designs, feedback, and code contributions;

  • Designing and delivering sound logging, monitoring and alerting capabilities for each solution;

  • Demonstrating leadership, influencing and communication skills, as well as the ability to drive continuous performance improvements with the stakeholders, vendors and technology subject matter specialists;

  • Establishing a stable, reliable secure and high performing data platform;

  • Building, maintaining and controlling stage and production environments;

  • Troubleshooting complex incidents in stage and production environments;

  • Establishing proactive monitoring and alerting capabilities exist for all components of the platform;

  • Establishing system health and capacity is reviewed and enhanced as needed;

  • Documenting SOPs, and perform knowledge transfer to others;

  • Maintaining required level of knowledge on company-offered solutions including the completion of assigned courses and relevant certification exams when applicable;

  • Being able to educate others within the organizations in the areas of your expertise;

  • Planning and designing with a global mindset and a region and/or territorial view for building;

  • Supporting technology and the business to align cloud standards;

  • Performing ongoing cloud research and assessment of new analysis approaches for potential design and use within the Enterprise;

  • Developing and maintaining a cloud product map to support the reference framework;

  • Supporting the audit of cloud standards used and implementing so delivery methods conform to technology and business outcomes;

  • Influencing business strategies in alignment with cloud capabilities;

  • Driving, designing and implicitly representing various cloud artifacts within the enterprise framework that represents cloud components and solutions; and,

  • Continuing to expand personal knowledge of the cloud industry, services, and innovations.

Minimum years experience required

  • 6 year(s) of progressive roles managing IT architecture and engineering designs and domains.

Additional application instructions

At PwC, our work model includes three ways of working: virtual, in-person, and flex (a hybrid of in-person and virtual). Visit the following link to learn more: https://pwc.to/ways-we-work.

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

For positions in Colorado, visit the following link for information related to Colorado's Equal Pay for Equal Work Act: https://pwc.to/coloradoifsseniormanager.

#LI-Remote

DirectEmployers