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PwC US Technology - Test Automation Leader in United States

Specialty/Competency: IFS – Information Technology (IT)

Industry/Sector: Not Applicable

Time Type: Full time

Travel Requirements: Up to 20%

A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You’ll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth.

Our Information Technology Quality team manages Information Technology operational processes, including configurations, change management, and incident management and provides oversight to third party suppliers that deliver services for Information Technology operations.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.

  • Deal effectively with ambiguous and unstructured problems and situations.

  • Initiate open and candid coaching conversations at all levels.

  • Move easily between big picture thinking and managing relevant detail.

  • Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.

  • Contribute technical knowledge in area of specialism.

  • Contribute to an environment where people and technology thrive together to accomplish more than they could apart.

  • Navigate the complexities of cross-border and/or diverse teams and engagements.

  • Initiate and lead open conversations with teams, clients and stakeholders to build trust.

  • Uphold the firm's code of ethics and business conduct.

Job Requirements and Preferences :

Basic Qualifications :

Minimum Degree Required :

High School Diploma

Minimum Years of Experience :

6 year(s) of progressive roles managing IT quality assurance and control within software/systems development processes.

Preferred Qualifications :

Degree Preferred :

Bachelor Degree

Preferred Fields of Study :

Information Technology, Computer Systems Analysis, Management Information Systems

Certification(s) Preferred :

Foundations Certification

Preferred Knowledge/Skills :

Demonstrates intimate abilities and/or a proven record of success as a team leader in test methodologies and integration of business applications to achieve an efficient testing effort that delivers a quality system to its customers including the following areas:

  • Leading delivery of automated testing initiatives across multiple domains and applications;

  • Driving maturity of automated testing practices and capabilities;

  • Driving delivery of test automation projects and solutions utilizing one or more managed service providers;

  • Measuring test automation effectiveness and efficiency, and regularly adjusting methods and practices to achieve the highest level of continuous testing capabilities;

  • Understanding test automation requirements from a business perspective to be validated through testing and assessing them in the context of an Agile/Scrum delivery model;

  • Understanding of the SDLC activities expected to deliver custom developed and packaged applications using test automation; and,

  • Understanding test automation frameworks and how they are applied to increase speed and accuracy of testing efforts while enabling continuous deployment of IT applications.

Demonstrates intimate abilities and/or a proven record of success as a team leader in quality assurance for large project testing efforts:

  • Managing overall automation testing effort including project automation testing strategy and automation test plans;

  • Contributing to thought leadership on testing tools, test automation, methodology, performance testing and practices to support quality assurance in a continuous delivery model;

  • Using specialist knowledge of test methodologies, combined with knowledge of business applications to improve quality of delivery and business value;

  • Managing the quality and acceptance of vendor testing deliverables on large and complex software development, infrastructure, SaaS and/or Cloud solutions;

  • Designing or approving design automation test cases, execution of test plans, analyzing test case results, and also reporting of test case results to achieve quality assurance and business value objectives;

  • Developing and guiding the documentation of automation test plans and automation test cases so that the requirements and test cases are unambiguous, aligned, consistent and not repetitive;

  • Working collaboratively within a delivery team at all levels including stakeholder management, with considerate ability of taking ownership of tasks and completing them with minimal direct supervision;

  • Developing deep automation knowledge and application domain knowledge for an assigned business portfolio to aid in critically evaluating the balance of both testing needs and user requests;

  • Aligning with automation tool vendor(s) to integrate new automation in browser and mobile packages;

  • Coordinating with test framework team to integrate new tests, where applicable;

  • Working with test automation director and framework team on proposed design for delivery;

  • Partnering with domain test managers on execution frequency and how the CI/CD runs are evaluated;

  • Contributing to the automation framework backlog for stakeholders and prioritizing accordingly;

  • Communicating status on a regular cadence to stakeholders as to the progress of delivery of work;

  • Attending domain product roadmap meetings to represent automation;

  • Serving as the first point of contact for any issues and escalating accordingly;

  • Proposing resolution approaches for issues and working with team on refinement of approaches; and,

  • Delivering end user package(s) with release notes (prerequisites, conditions, etc.).

For positions in Colorado, visit the following link for information related to Colorado's Equal Pay for Equal Work Act: .

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy:

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.


Please note that, at this time, to be in-person at a PwC office, client location or PwC-sponsored events, you must be fully vaccinated against COVID-19.