PricewaterhouseCoopers Jobs

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PwC Consumer Lending Transformation Senior Manager in Washington, District Of Columbia

Line of Service: Advisory

Specialty/Competency: Operations

Industry/Sector: Banking and Capital Markets

Time Type: Full time

Government Clearance Required: No

Available for Work Sponsorship: Yes

Travel Requirements: Up to 80%

A career within Operations Consulting services, will provide you with the opportunity to help our clients optimise all elements of their operations to move beyond the role of a cost effective business enabler and become a source of competitive advantages. We focus on product innovation and development, supply chain, procurement and sourcing, manufacturing operations, service operations and capital asset programmes to drive both growth and profitability.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.

  • Deal effectively with ambiguous and unstructured problems and situations.

  • Initiate open and candid coaching conversations at all levels.

  • Move easily between big picture thinking and managing relevant detail.

  • Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.

  • Contribute technical knowledge in area of specialism.

  • Contribute to an environment where people and technology thrive together to accomplish more than they could apart.

  • Navigate the complexities of cross-border and/or diverse teams and engagements.

  • Initiate and lead open conversations with teams, clients and stakeholders to build trust.

  • Uphold the firm's code of ethics and business conduct.

BXT (Business, Experience and Technology) is a fluid, tailored approach to solving business challenges built around facilitating meaningful dialogue between different perspectives. This is a global Initiative across the firm to bring the best of business, experience and technology teams together to better compete against big consultancies and creative agencies alike.

Job Requirements and Preferences :

Basic Qualifications :

Minimum Degree Required :

Bachelor Degree

Minimum Years of Experience :

7 year(s)

Preferred Qualifications :

Degree Preferred :

Master of Business Administration

Additional Educational Preferences :

Degrees in Science or Engineering may be considered.

Preferred Knowledge/Skills :

Demonstrates intimate abilities and/or a proven record of success supporting consumer lending business units and organizations through transformation efforts. Examples including but not limited to the following:

  • Design and implementation of changes to operations (including people, processes and technology); and,

  • Development and execution of digitization initiatives including embedded finance, and other business transformation initiatives.

Possesses experience including but not limited to the following:

  • Direct experience in consumer lending (mortgage lending, point of sale lending, home equity lending, personal lending, mortgage servicing, etc.);

  • Experience in communicating effectively in written and verbal formats to various situations and audiences;

  • Experience delivering significant business results that utilize strategic and creative thinking, problem solving, individual initiative, and the following abilities: leading project teams, emphasizing the ability to build collaborative relationships with team members, and also working autonomously with little direction;

  • Proven record of success within the business development process, including the ability to develop and maintain client relationships, identify areas for additional services, develop thought leadership and lead proposals;

  • Use of critical thinking to solve challenging open-ended business problems specific to financial institutions or markets;, and,

  • Considerable experience in consumer lending operations (originations and servicing), Digital Transformation, Customer Experience.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

For positions in Colorado, visit the following link for information related to Colorado's Equal Pay for Equal Work Act: .