PwC Helpdesk/Lab Administrator in Washington, District Of Columbia
Line of Service: Internal Firm Services
Specialty/Competency: IFS - Information Technology (IT)
Industry/Sector: Not Applicable
Time Type: Full time
Government Clearance Required: No
Available for Work Sponsorship: No
Travel Requirements: Up to 20%
A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You’ll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth. Our Technical Infrastructure and Transformation team assists PwC with information technology transformation efforts, helping us to improve our business value through optimising our information technology capabilities. You’ll help PwC understand, plan for, and realise strategic business opportunities in information technology.
As a Senior Associate, you’ll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to:
Proactively assist in the management of several clients, while reporting to Managers and above
Train and lead staff
Establish effective working relationships directly with clients
Contribute to the development of your own and team’s technical acumen
Keep up to date with local and national business and economic issues
Be actively involved in business development activities to help identify and research opportunities on new/existing clients
Continue to develop internal relationships and your PwC brand
The Advisory Lab Administrators team for Manage Services Hosting supports lab environments consisting of more than 50 staff members. Responsibilities for this position will include prepping, managing, and imaging lab environments for training and classroom sessions, working with clients to address any technical issues in lab environment, maintaining the functionality and availability of all lab systems, and installing and upgrading drivers, firmware and applications as needed.
Job Requirements and Preferences :
Basic Qualifications :
Minimum Degree Required :
High School Diploma
Minimum Years of Experience :
Preferred Qualifications :
Preferred Knowledge/Skills :
Demonstrates thorough abilities and/or a proven record of success within a professional business services environment, including the following areas:
Systems administration, open source software methodologies, infrastructure operations, service management principles, Windows server and desktop administration; and,
Software installations, applying OS patches, management of file systems, performance monitoring.
Demonstrates thorough knowledge and/or a proven record of success in industry and IT services pertaining to a professional services business environment, especially how information technology is integrated with business functions including:
Windows and Mac Operating Systems, Windows Domain Architecture and VMware ESX;
Troubleshooting hardware and software issues on Laptops and Desktops; and,
TCP/IP, DNS, DHCP, SAS, SATA, SSD, USB, and PC Architecture.
All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.
For positions in Colorado, visit the following link for information related to Colorado's Equal Pay for Equal Work Act: https://pwc.to/coloradoifsseniorassociate .