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PwC PwC Technology - Process Engineer in Washington, District Of Columbia

Specialty/Competency: IFS - Information Technology (IT)

Industry/Sector: Not Applicable

Time Type: Full time

Travel Requirements: Up to 20%

A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You’ll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth.

Our System Architecture team helps build customisable specific system solutions that enhance PwC’s system capabilities to appropriately serve all client needs. As part of the team, you’ll use enterprise architecture across application areas to build delivery models that map PwC capabilities to business needs outlined by clients.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.

  • Deal effectively with ambiguous and unstructured problems and situations.

  • Initiate open and candid coaching conversations at all levels.

  • Move easily between big picture thinking and managing relevant detail.

  • Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.

  • Contribute technical knowledge in area of specialism.

  • Contribute to an environment where people and technology thrive together to accomplish more than they could apart.

  • Navigate the complexities of cross-border and/or diverse teams and engagements.

  • Initiate and lead open conversations with teams, clients and stakeholders to build trust.

  • Uphold the firm's code of ethics and business conduct.

A Process Engineer is a specialized role that uses BPM technologies (i.e. business process management solutions, business rules tools) to deliver solutions that support configurable but aligned business processes that allow for flows that support users’ goals and expected outcomes.

Job Requirements and Preferences :

Basic Qualifications :

Minimum Degree Required :

High School Diploma

Minimum Years of Experience :

6 year(s) of progressive roles managing IT architecture and engineering designs and domains.

Preferred Qualifications :

Degree Preferred :

Bachelor Degree

Preferred Fields of Study :

Information Technology, Computer Systems Analysis, Management Information Systems, Computer Applications, Computer Engineering, Computer Programming

Preferred Knowledge/Skills :

Demonstrating intimate-level knowledge of and/or proven record of success in:

  • Working with business teams (key stakeholders both management and operational) and the BOS Solution teams to understand existing project processes and to design new cross-project processes and solve process-related problems;.

  • Mapping existing processes and working with cross-functional teams to design and capture future business process requirements;

  • Leading interviews, document analysis, requirements workshops, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis;

  • Evaluating information gathered from multiple sources, reconcile conflicts, decompose high-level information into details and abstract up from low-level information to a general understanding;

  • Interpreting differing business needs and terminology into a common understanding that are documented as business requirements. These will form the basis for the functional requirements for the relevant BOS solutions.;

  • Analysing business processes and workflows with the objective of finding out how they can be improved or automated;

  • Seeing the big picture, understanding project objectives and being able to apply their understanding of how processes should work to operational improvement initiatives;

  • Understanding of the professional services industry, ideally with a Big 4 or mid-tier accounting firm;

  • Leveraging knowledge of process mapping and business process reengineering;

  • Leading process (re)design workshops with stakeholders of all levels in an organization that involve eliciting process requirements and liaising with users;

  • Documenting of workflows, process maps, business rules;

  • Assessing and documenting potential change impacts (on people, process and technology) of the “to be” process designs;

  • Applying their knowledge of business process modelling notations (BPMN, DMN, EPC, BPEL) to documenting processes; and,

  • Understanding of how ERP, BPM, CRM and BI tools operate and a demonstrable experience of various tools within this area.

At PwC, our work model includes three ways of working: virtual, in-person, and flex (a hybrid of in-person and virtual). Visit the following link to learn more:

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy:

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

For positions in Colorado, visit the following link for information related to Colorado's Equal Pay for Equal Work Act: